Chapter 4

System Troubleshooting

This chapter provides instructions on how to troubleshoot system hardware problems.

Hardware Diagnostic Procedure

IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating the same operation.

3.Refer to the table below to determine which corrective action to perform.

Problem

Symptom

Section to Refer to

 

 

 

Power failure

The power indicator does not light up

“Power System Check” on page 60

 

or stay lit.

 

POST failure

POST does not complete. No beep

“POST Error and Beep Codes” on page

 

or error codes issued.

61.

 

 

 

 

POST detects an error and displayed

 

 

messages on screen.

 

 

 

 

Chapter 4

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Acer ASX1200, ASX3200 manual Hardware Diagnostic Procedure, Problem Symptom Section to Refer to