APC AP9606 manual Troubleshooting, Management Card, Problem Solution

Models: AP9606

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Web/SNMP Management SmartSlot Card

Troubleshooting

Management Card

Management Card- The following table describes problems that are related to network or

access problems other access to the Management Card. For problems not described in this table or in the table in SNMP issues on page 71, see the troubleshooting flowcharts on the APC Web/SNMP Management Card utility CD (.\trouble\). If you still cannot resolve the problem, see If Problems Persist on page 73.

Problem

Solution

 

 

Unable to ping the

Is the Management Card’s Status LED green,

Management Card

indicating it is running its SNMP agent on the network?

 

If yes, try to ping another node on the same network

 

segment as the Management Card. If that fails, it is not

 

a Management Card problem. If the Status LED is not

 

green, or if the ping test succeeds, perform the

 

following checks:

 

• Verify that the Management Card is properly seated

 

in the UPS or expansion chassis.

 

• Verify all network connections.

 

• Verify IP addresses of the Management Card and

 

the NMS, and make sure both are on the same

 

network or subnetwork.

 

• Verify the default gateway (or router) IP address if

 

the NMS is on a different physical network (or

 

subnetwork) from the Management Card.

 

• Verify the number of subnet bits for the

 

Management Card’s subnet mask.

 

 

PowerChute plus

See How to Correct Communication Lost Problems

constantly or frequently

on page 72.

reports “Unable to

 

Communicate with UPS”

 

 

 

The terminal program

You must shut down PowerChute plus before you can

reports that it cannot

use a terminal to configure the Management Card.

allocate the comm port

 

when you try to configure

 

the Management Card

 

 

 

Cannot access the Web

1. Verify that HTTP access is enabled.

interface

2. Verify that you can ping the adapter.

 

3. Verify that you are using either Internet Explorer 3.0

 

or above, or Netscape 3.0 or above.

 

 

 

Continued on next page

Web/SNMP Management SmartSlot Card User’s Guide

70

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APC AP9606 manual Troubleshooting, Management Card, Problem Solution

AP9606 specifications

The APC AP9606 is a sophisticated environmental monitoring device designed to enhance the functionality and efficiency of data centers and critical IT environments. As part of APC’s suite of infrastructure solutions, the AP9606 is primarily aimed at monitoring conditions in rack-mounted and remote locations. By implementing advanced features and technologies, it ensures that environmental conditions remain optimal to prevent equipment failure and provide high availability for business operations.

One of the main features of the AP9606 is its ability to monitor and report various environmental factors including temperature, humidity, and other critical conditions. This real-time monitoring capability allows IT managers to react promptly to changing environmental variables which can significantly impact server and equipment performance. The device can be connected to a multitude of sensors, enabling users to customize their monitoring setups depending on specific requirements.

The AP9606 utilizes SNMP (Simple Network Management Protocol) for seamless integration with existing network management systems. This protocol allows easy communication between the device and other network elements, further enabling IT departments to consolidate and manage their infrastructure efficiently. Additionally, support for web-based interfaces gives users the flexibility to access real-time data from virtually anywhere, facilitating remote management capabilities which are crucial for businesses with multiple locations.

In terms of connectivity, the AP9606 is equipped with multiple ports, including an Ethernet port for network connection and optional serial ports for connecting with compatible devices. The inclusion of both wired and wireless options ensures that the device can adapt to various network environments, making it particularly versatile.

One of the standout characteristics of the APC AP9606 is its scalability. As businesses evolve, so do their monitoring needs. The AP9606 can be easily expanded with additional sensor modules, allowing businesses to grow their monitoring capabilities without needing entirely new systems. This flexibility makes it a cost-effective solution in the long run.

In summary, the APC AP9606 environmental monitoring device stands out due to its comprehensive monitoring features, robust connectivity options, and scalability. It is particularly well-suited for data centers and critical infrastructure environments where maintaining optimal conditions is essential. By investing in the AP9606, businesses can ensure they are proactively managing their IT assets, ultimately leading to improved operational performance and reduced risk of equipment failure.