Web/SNMP Management SmartSlot Card User’s Guide 71

Troubleshooting
Management Card continued

SNMP issues The following table describes known SNMP problems.

Problem Solution

Unable to perform a GET 1. Verify the read (GET) community name.
2. Use the Control Console or Web interface to ensure
that the NMS has access. See SNMP on page 29.
Unable to perform a SET 1. Verify the read/write (SET) community name.
2. Use the Control Console or Web interface to ensure
that the NMS has write (SET) access. See SNMP
on page 29.
Unable to receive traps at
the NMS Query the PowerNet MIB mconfigTrapReceiverTable
OIDs to verify that the NMS IP address is listed
correctly, and that the community name defi ned for th e
NMS matches the community name in the table. If
necessary, use SETs to the OIDs, or use the Control
Console or Web interface to correct the trap receiver
definition problem. See SNMP on page 29.
Traps received at an NMS
are not identified See your NMS documentation to verify that the traps
are properly integrated in the alar m/trap database.