111
Troubleshooting
Problems and suggested solutions
The following table describes possible problems you might encounter while using the CU, along with suggested solutions.
Problem | Suggested solution |
|
|
Drives are not detected
or
The system hangs when the adapter ROM for the embedded SATA software RAID scans the SATA ports.
•Make sure that the cable ends are connected properly.
•Make sure that the power cables to the drives are connected properly.
•Change the cables.
•If everything fails, change the drive(s).
Operating system does | • Check the system BIOS configuration for PCI |
not boot. | interrupt assignments. Make sure some |
| interrupts are assigned for PCI. |
| • Make sure that you have properly selected |
| the Boot Device Priority in the BIOS setup. |
| See “Boot” on page 66 for more |
| information. |
|
|
An error occurs while | The drive has failed and needs to be replaced. |
reading the |
|
configuration data on a |
|
drive. |
|
There is no existing RAID configuration on any of the drives connected to the system and the message “Intel Embedded Server RAID Technology Not Configured” displays.
Do the following:
1Run the RAID configuration utility. See “Start the RAID CU” on page 104 for detailed instructions.
2Select a configuration method to configure the drive(s).
BIOS reports a mirrored array is in degraded mode.
•Make sure all drives are properly connected and powered on.
•Reconnect, replace, or rebuild any drive that has failed.
