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Troubleshooting

Problems and suggested solutions

The following table describes possible problems you might encounter while using the CU, along with suggested solutions.

Problem

Suggested solution

 

 

Drives are not detected

or

The system hangs when the adapter ROM for the embedded SATA software RAID scans the SATA ports.

Make sure that the cable ends are connected properly.

Make sure that the power cables to the drives are connected properly.

Change the cables.

If everything fails, change the drive(s).

Operating system does

• Check the system BIOS configuration for PCI

not boot.

interrupt assignments. Make sure some

 

interrupts are assigned for PCI.

 

• Make sure that you have properly selected

 

the Boot Device Priority in the BIOS setup.

 

See “Boot” on page 66 for more

 

information.

 

 

An error occurs while

The drive has failed and needs to be replaced.

reading the

 

configuration data on a

 

drive.

 

There is no existing RAID configuration on any of the drives connected to the system and the message “Intel Embedded Server RAID Technology Not Configured” displays.

Do the following:

1Run the RAID configuration utility. See “Start the RAID CU” on page 104 for detailed instructions.

2Select a configuration method to configure the drive(s).

BIOS reports a mirrored array is in degraded mode.

Make sure all drives are properly connected and powered on.

Reconnect, replace, or rebuild any drive that has failed.

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Acer G320 Series manual Problems and suggested solutions, Problem Suggested solution

G320 Series specifications

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