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Acer
G320 Series manual Troubleshooting
Models:
G320 Series
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Troubleshooting
Install
Maintenance
Boot Configuration
Connecting peripherals
Power-on problems
Resetting the system
Hardware diagnostic testing
System setup
Removing the Hsfd assembly
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Contents
Acer Altos G320 Series
User’s Guide
Page
FCC notice
Class a equipment
Class B equipment
Laser compliance statement
Use conditions
Important safety instructions
Page
Contents
Bios setup
Troubleshooting
Appendix a System management utility
Appendix B Sata RAID configuration
Appendix C Scsi RAID configuration 113
Index 119
Page
System tour
Page
Features summary
Processor
Chipset
Memory
Media storage
Optional media storage
Sata controller
Networking
Power supply
Operating system and software
External and internal structure
Front panel
Component
Front panel LED indicators
Color Status Description
Rear panel
Icon Component
LAN LED indicators
Color
Condition
State
Internal components
Mainboard layout
No. Description
No. Description
Jumper settings
Maintenance mode jumper
Pin no Pin function Description
Clear Cmos jumper
System setup
Page
Setting up the system
Pre-installation requirements
Checking the package contents
Selecting a site
Connecting peripherals
Turning on the system
Power-on problems
Turning off the system
System setup
System upgrade
Page
Installation precautions
ESD precautions
Pre-installation instructions
Post-installation instructions
Opening the server
Removing the left-side panel
Unlocking the front bezel
Removing the front bezel
Installing and removing storage devices
To remove a 5.25-inch storage device
To install a 5.25-inch storage device
Installing and removing a hard disk
To remove a hard disk
To install a hard disk
Removing the Hsfd assembly
Upgrading the processor
Installing the CPU
Removing the CPU
Installing the Hsfd assembly
System upgrade
Memory module installation guidelines
Upgrading the system memory
Dimm 1A Dimm 2A Dimm 1B Dimm 2B
Installing a Dimm
Removing a Dimm
To reconfigure the system memory
Installing an expansion card
To install an expansion card
System upgrade
Bios setup
Page
Bios setup
Entering Bios setup
Page
Main
Parameter Description Option
Disable
Parameter Description Option
Advanced
Boot Configuration
Enable
Slow
Peripheral Configuration
Disable
Drive Configuration
Enhanced
IDE
Floppy Configuration
Automatic
44 MB
Event Log Configuration
Video Configuration
Auto
Hardware Monitoring
Chipset Configuration
USB Configuration
Enable
Not Installed
Security
Setting the Supervisor/User password
Removing the User password
Power
Stay off
Parameter Description Option
Boot
Normal
Varies
Enable
Floppy
Exit
Parameter Description
Parameter Description
Bios setup
Troubleshooting
Page
Troubleshooting
Resetting the system
Problems following initial system installation
To do this Press
First steps checklist
Hardware diagnostic testing
Verifying proper operation of key system lights
Confirming loading of the OS
Specific problems and corrective actions
Power indicator does not light
FDD activity indicator does not light
HDD activity indicator does not light
ODD Optical disk drive activity indicator does not light
ODD tray cannot be ejected
ODD drive cannot read a disc
Hard drives are not recognized
Bootable CD drive is not detected
New memory modules installed are not detected
External device connected to a USB connector does not work
Cannot connect to a server
Problems with the network
Network status indicator does not light
Diagnostics pass but the connection fails
Controller stopped working when an adapter was installed
Network activity indicator does not light
Server hangs when the drivers are loaded
System boots when installing a PCI card
There is problem with the application software
No characters appear on the screen
Characters are distorted or incorrect
System cooling fan do not rotate properly
Bios Post error beep codes
Troubleshooting Bios Post error beep codes
Number Troubleshooting action Beeps
Number Description Beeps
Indicates a fatal error. Consult your dealer or local Acer
Troubleshooting
Management utility
Page
Overview
System requirements
ASM Agent
ASM Console
System setup
Installing ASM Agent
Installing ASM Console
RAID configuration utility
Sata RAID configuration utility
Scsi RAID configuration utility
RAID configuration
Page
Features
Bios features
Driver features
Manageability/Disk console
Configuring arrays
Configuration strategies
Level Description Pros Cons No. Fault Use Drives Tolerant
Assigning RAID levels
RAID Level Minimum number Maximum number Physical drives
Redundancy
RAID CU configuration utility
Using the RAID CU
Starting RAID CU
Exiting RAID CU
Configuring arrays and logical drives
Configuration guidelines
Physical drive parameters
Logical drive parameters
Quick configuration
Performing quick configuration
Detailed configuration
Performing detailed configuration
Easy configuration
To create arrays using Easy configuration
New configuration and view/add configuration
106 Appendix B Sata RAID configuration
Initializing logical drives
108 Appendix B Sata RAID configuration
Rebuilding failed disks
To rebuild a group of failed drives
To rebuild an individual drive
Checking data consistency
To start a consistency check
Problems and suggested solutions
Problem Suggested solution
112 Appendix B Sata RAID configuration
Appendix C Scsi
Page
Configuring the SCSI/SCSI RAID HBA
Using the Scsi HBA setup utility
Loading the HBA default settings
Creating a RAID 1 volume with a hot spare disk
RAID volume initialization
Using the MegaRAID configuration utility
Loading the RAID card default setting
Creating a RAID 1 volume
Assigning a hot spare disk
Initializing a RAID volume
Index
120
