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Acer G320 Series manual

Models: G320 Series

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This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authorized dealer for assistance.

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Acer G320 Series manual

Contents

Acer Altos G320 Series User’s GuidePage Class a equipment FCC noticeClass B equipment Laser compliance statement Use conditionsImportant safety instructions Page Contents Troubleshooting Bios setupAppendix a System management utility Appendix C Scsi RAID configuration 113 Appendix B Sata RAID configurationIndex 119 Page System tour Page Chipset Features summaryProcessor MemorySata controller Media storageOptional media storage NetworkingPower supply Operating system and softwareFront panel External and internal structureComponent Front panel LED indicators Color Status DescriptionRear panel Icon ComponentCondition LAN LED indicatorsColor StateInternal components Mainboard layout No. DescriptionNo. Description Maintenance mode jumper Jumper settingsPin no Pin function Description Clear Cmos jumper System setup Page Checking the package contents Setting up the systemPre-installation requirements Selecting a siteConnecting peripherals Turning on the system Power-on problems Turning off the system System setup System upgrade Page ESD precautions Installation precautionsPre-installation instructions Post-installation instructions Opening the server Removing the left-side panelUnlocking the front bezel Removing the front bezelInstalling and removing storage devices To remove a 5.25-inch storage deviceTo install a 5.25-inch storage device Installing and removing a hard disk To remove a hard diskTo install a hard disk Removing the Hsfd assembly Upgrading the processorInstalling the CPU Removing the CPUInstalling the Hsfd assembly System upgrade Memory module installation guidelines Upgrading the system memoryDimm 1A Dimm 2A Dimm 1B Dimm 2B Installing a Dimm Removing a DimmTo reconfigure the system memory Installing an expansion card To install an expansion cardSystem upgrade Bios setup Page Bios setup Entering Bios setup Page Main Parameter Description OptionDisable Parameter Description Option Advanced Enable Boot ConfigurationSlow Peripheral Configuration DisableDrive Configuration Enhanced IDEAutomatic Floppy Configuration44 MB Event Log Configuration Video Configuration AutoHardware Monitoring Chipset Configuration USB Configuration EnableNot Installed SecuritySetting the Supervisor/User password Removing the User passwordPower Stay offParameter Description Option Normal BootVaries Enable FloppyExit Parameter DescriptionParameter Description Bios setup Troubleshooting Page Problems following initial system installation TroubleshootingResetting the system To do this PressFirst steps checklist Verifying proper operation of key system lights Hardware diagnostic testingConfirming loading of the OS Power indicator does not light Specific problems and corrective actionsFDD activity indicator does not light HDD activity indicator does not light ODD Optical disk drive activity indicator does not lightODD drive cannot read a disc ODD tray cannot be ejectedHard drives are not recognized External device connected to a USB connector does not work Bootable CD drive is not detectedNew memory modules installed are not detected Cannot connect to a serverDiagnostics pass but the connection fails Problems with the networkNetwork status indicator does not light Controller stopped working when an adapter was installedSystem boots when installing a PCI card Network activity indicator does not lightServer hangs when the drivers are loaded There is problem with the application softwareNo characters appear on the screen Characters are distorted or incorrect System cooling fan do not rotate properlyNumber Troubleshooting action Beeps Bios Post error beep codesTroubleshooting Bios Post error beep codes Number Description BeepsIndicates a fatal error. Consult your dealer or local Acer Troubleshooting Management utility Page Overview ASM Agent System requirementsASM Console Installing ASM Agent System setupInstalling ASM Console Sata RAID configuration utility RAID configuration utilityScsi RAID configuration utility RAID configuration Page Features Bios featuresDriver features Manageability/Disk consoleConfiguring arrays Configuration strategiesAssigning RAID levels Level Description Pros Cons No. Fault Use Drives TolerantRAID Level Minimum number Maximum number Physical drives Redundancy Using the RAID CU RAID CU configuration utilityStarting RAID CU Exiting RAID CU Physical drive parameters Configuring arrays and logical drivesConfiguration guidelines Logical drive parametersQuick configuration Performing quick configurationEasy configuration Detailed configurationPerforming detailed configuration To create arrays using Easy configurationNew configuration and view/add configuration 106 Appendix B Sata RAID configuration Initializing logical drives 108 Appendix B Sata RAID configuration To rebuild a group of failed drives Rebuilding failed disksTo rebuild an individual drive Checking data consistency To start a consistency checkProblems and suggested solutions Problem Suggested solution112 Appendix B Sata RAID configuration Appendix C Scsi Page Loading the HBA default settings Configuring the SCSI/SCSI RAID HBAUsing the Scsi HBA setup utility Creating a RAID 1 volume with a hot spare diskRAID volume initialization Creating a RAID 1 volume Using the MegaRAID configuration utilityLoading the RAID card default setting Assigning a hot spare diskInitializing a RAID volume Index 120