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Acnodes 1200S Problems and Solutions, Setup Problems, Scanner Problems, If your system doesn’t recognize the scanner, If the operate light doesn’t come on or blinks slowly

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Problems and Solutions

If you’re having problems, this section answers some of the most common questions.

Setup Problems

If your system doesn’t recognize the SCSI board (Windows only) . . .■Check the Plug and Play option for your computer; it should be turned on.

■Make sure the SCSI board is installed correctly. If it isn’t seated firmly in the PCI slot, the computer may not recognize it.

If your system doesn’t recognize the scanner . . .

■Make sure your scanner is turned on. If you opened your host application before you turned on your scanner, close your application and reopen it.

■Check the Plug and Play option for your computer; it should be turned on.

■Make sure the SCSI board is installed correctly (see the previous section).

■If the SCSI board is found, but not the scanner, check the SCSI terminator and ID. Make sure the SCSI ID is not conflicting with another SCSI device.

■Check the SCSI cable connection or try using another SCSI cable.

■If you get the message, “No push button scanner found,” turn off your scanner, shut down your computer, turn on your scanner, and then turn on your computer.

Scanner Problems

If the operate light doesn’t come on or blinks slowly . . .

Check the scanner power cord. Make sure the power cord is securely plugged into the power outlet, and that the scanner is turned on. Also, check that the power outlet is working and provides sufficient power for the scanner.

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Contents

Page P L A N Y O U R SELECT AN IMAGE TO SCAN S C A N DETERMINE WHAT THE FINAL OUTPUT WILL BE Copyright Notice Trademarks Contents A COMPLETE SCANNING SOLUTION SETTING UP YOUR SCANNER SCANNING FROM START TO FINISH ADVANCED SCANNING VIEWING YOUR ELECTRONIC MANUALS SCANNER MAINTENANCE USING THE OPTIONAL EQUIPMENT PROBLEMS? NEED HELP SPECIFICATIONS INDEX A Complete Scanning Solution About Your Scanner About Your Software About Your Documentation Year 2000 Ready System Requirements ENERGY STAR Compliance Important Safety Instructions Setting Up Your Scanner Unpack Your Scanner Choose a Good Place for Your Scanner Install the SCSI Interface Board Unlock the Scanner Set the SCSI ID Number Connect the Scanner to Your Computer Power On Your Scanner and System Install the SCSI Software 8.Restart your system If You’re Running Windows NT 4.0 6.In the Manufacturers list, click Adaptec In the SCSI Adapter list, click 10.Click Yes. Be sure to close any open windows and restart Installing the SCSI Driver Software for the Macintosh Installing the SCSI driver software is easy—justfollow the steps listed below: 1.Turn on your computer. Disable any anti-virusprograms 2.Insert the Macintosh EPSON Perfection 1200 CD-ROMin your drive If the EPSON window does not automatically open When the Scanner Software Installation screen appears, click Install the Scanner Software Uncheck the and CD-ROMdrive options and check 5.Click Next to continue with the driver installation Depending on your system, you may be asked to insert the Windows 8. Click OK to register the calibration setting 9.Click Finish to exit the Add New Hardware Wizard If You’re Using Windows NT 4.0 or Windows 95 If you are using Windows NT 4.0, or Windows 95, follow these steps: Insert the Windows EPSON Perfection 3.The TWAIN Driver installation window appears. Click Install When the Welcome screen appears, click If You’re Using a Macintosh If you see the following message, click OK and continue with step 3. Double-clickthe When the EPSON TWAIN 4 Installer screen appears, click Install the Creative Software and Electronic Manuals icon button at the bottom of the window.) Some applications include the option to install Adobe Acrobat Reader Page Scanning from Start to Finish Using the Start Button Creating an Illustrated Document 3. Press the scanner’s ]Start button Page By default, EPSON TWAIN 4 places all new scans in the PageManager 11. Save this new file in your application and close PageManager Scanning and Retouching a Photo 2.Close the scanner cover Page Page When the Advanced EPSON TWAIN window appears, the scanner ■Set the Image Type to Color Photo, which sets the scanner to capture colors ■When you’re finished selecting settings, click the Scan button In Windows, once EPSON TWAIN 4 scans the image, click the button. When the dialog box appears, type a filename for the image in the text box, and click Adding a Scanned Photo to a Document Using Drag and Drop Using Copy and Paste Page Advanced Scanning Scanning with EPSON TWAIN Placing Your Original Document scanning a transparency, the optional transparency unit should be installed and turned on 3. Close the scanner cover slowly. Be careful not to move the document Using EPSON TWAIN 2.One of the EPSON TWAIN windows appears on top of your graphics application Setting Up PageManager for Start Button Scanning option.) Follow the instructions in these sections to set up the Scan Buttons: ■“Assigning a Destination to the Start Button” below ■“Adding a Destination to the Scan Buttons Palette” on page Assigning a Destination to the Start Button Adding a Destination to the Scan Buttons Palette Open the File menu and select Type a name for the icon in the Name field. On a Macintosh, click If the If you checked the checkbox in step 5, the PageManager scan settings become active If these settings are active 8.When you’re finished adding programs or devices, click OK Selecting Scan Button Settings Launching Scanning Jobs with Scan Buttons Selecting Advanced TWAIN Settings Page Recommended Settings Tips for Getting the Best Scan Scaling (Resizing) Images One-TouchScanning Printing Scanned Images with Optimal Color in Windows (Windows) menu Viewing Your Electronic Manuals Copying a Manual to Your Hard Drive Navigating a Manual Scanner Maintenance Identifying Scanner Parts Removing the Scanner Cover Reattaching the Scanner Cover Transporting the Scanner Cleaning the Scanner Cleaning the Paper Path Guide Removing the Paper Path Guide 1.Turn off the scanner 2.Disconnect the cable and remove the ADF 3.Gently pull out the paper support 5.Gently pull the two white hooks Cleaning the Paper Path Guide Attaching the Paper Path Guide Using the Optional Equipment Transparency Unit Installing the Transparency Unit Follow the steps below to install the transparency unit on the scanner 1.Make sure the scanner is turned off 3.Make sure the document table glass is clean and dust free Loading Transparencies Loading 35 mm Negative or Positive Film Insert a strip of film in the 35 mm film holder, base side facing down Loading Brownie Size Film Loading Slides and Film Directly on the Document Table 3.Close the transparency unit Auto Document Feeder Unpacking the Auto Document Feeder Installing the Auto Document Feeder 1.Make sure your scanner is turned off 3.Make sure the document table is clean and dust free Loading Paper into the Auto Document Feeder Check the following before feeding a document into the feeder: ■Ink on the document is dry ■The document has no holes and is not ripped or wrinkled ■The document has no folds closer than 0.2 inch (5 mm) from its edge ■The document is not a multi-partform or bound Loading Documents Manually You can load documents manually even when the ADF is installed Be sure to select Flatbed in the Document Source settings in EPSON TWAIN Page Problems? Need Help Light and Buttons Scanner Light Problems and Solutions If the scanner doesn’t scan your image (Windows) or EPSON TWAIN 4 (Macintosh) ■Make sure there are no SCSI ID conflicts If the scanner lid seems “loose” If you’re having trouble scanning while using the optional equipment Software Problems If you can’t open the EPSON TWAIN driver If the scanner software doesn’t work properly 1.Open the Windows Control Panel 2.Double-click Add/Remove Programs (Windows 95 and NT) or Scanners and Cameras (Windows 98) 3.Highlight the EPSON TWAIN 4 (Windows 95 and NT) or Scanning Problems If your scanned image is faint or has gaps ■Check the brightness. Decrease the software or driver’s brightness setting ■Try adjusting the Gamma setting ■Check that the document is placed flush against the document table If your scanned image is blurred or distorted If your image scans at an angle If the edges of the document are not scanned If the color is patchy or distorted at the edges of the image If the colors in the image look too dark or odd ■Make sure your software settings are correct for your document type If straight lines in the image are jagged The image does not look the same as the original A line of dots is always missing in the scanned image A line of dots always appears in the scanned image If the printed image is larger or smaller than the original size Your image cannot be printed or the printout is garbled Color of negative film preview images looks odd Make sure the narrow window at the top of the transparency unit is not covered Where To Get Help To speak to a technical support representative, dial (310) 974-1970(U.S.) or Before you call, please have the following information ready: ■Product name (EPSON Perfection 1200S) ■Product serial number (located on the back of the scanner) Software Technical Support Specifications Scanner Specifications Page Transparency Unit Specifications Auto Document Feeder Specifications Page Page Index Page Page Page FCC Compliance Statement Declaration of Conformity We: Located at: 20770 Madrona Avenue MS: B2-11 Declaration of Conformity