If the scanner doesn’t scan your image . . .

Check your scanner source setting. Make sure you selected

EPSON TWAIN 4(32-bit)

(Windows) or EPSON TWAIN 4 (Macintosh).

Make sure the SCSI terminator is set up correctly. See“Connect the Scanner to Your Computer” on page 12 for details.

Make sure there are no SCSI ID conflicts.

If you see the message “Scanner Not Ready” (Windows 98) or “Cannot find the scanner on the bus” (Macintosh) . . .

Make sure the scanner is turned on. You may need to restart your computer after turning on your scanner.

Make sure your scanner cable is securely connected. Then open and close the scanner monitoring utility to manually check for the scanner (see “Enabling Scanner Monitoring” in your EPSON TWAIN User’s Guide). If you still see the message, turn off your scanner, then turn it on again, and restart your system.

To turn off scanner monitoring, see “Enabling Scanner Monitoring” in your EPSON TWAIN User’s Guide.

82

If the scanner lid seems “loose” . . .

This is normal. Your scanner has a self-adjusting cover that allows you to place thick documents on the document table glass without removing the cover.

If you’re having trouble scanning while using the optional equipment . . .

Make sure the option is correctly installed and connected to the scanner’s option interface.

Make sure you select the correct Document Source setting for the option and your image: Auto Document Feeder (ADF), TPU for neg.Film, or TPU for pos.Film.

Make sure the unit is completely closed.

If you’re using the transparency unit, make sure it is turned on.