If the color is patchy or distorted at the edges of the image. . .

Make sure your document is flat. If the document is very thick or warped at the edges, the edges of the image may be discolored. Cover the edges of the document with opaque paper to block outside light.

If your document is too large, part of the document extends beyond the document table, and that edge may not be in contact with the document table. Change the position of the document.

If the colors in the image look too dark or odd. . .Make sure your software settings are correct for your document type.

Try adjusting the brightness with your application software. Also check the brightness and contrast values of your display screen.

If you are using the transparency unit, make sure the rectangular window near the hinges on the base is uncovered, or make sure the top of the transparency unit is closed when scanning.

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If straight lines in the image are jagged . . .

The document may have been placed at an angle on the document table. Align it so that the horizontal and vertical lines are carefully aligned with the scales on the top and side of the document table.

The image does not look the same as the original.

Your software settings are not correct for your document type. Try different combinations of image settings using your scanner software.

The colors displayed on your monitor don’t match the original or printed colors. Try increasing your monitor’s color palette to 16 bit or 24 bit.

Because your monitor and printer use different technologies to represent colors, your printed colors cannot exactly match the colors you see on your monitor screen.

Your software may not have sufficient color matching and color management features, or these components of your software may not be correctly installed. (See your software, monitor, and computer manuals for information on color matching and calibration.)