TROUBLESHOOTING/ FREQUENTLY ASKED QUESTIONS (FAQS)
Q: My DockPod won’t power on.
A: Check to make sure all connections are secure. When the
DockPod is powered on, the power button will light up blue.
Q: My computer does not seem to recognize the DockPod.
A: DockPod is not a desktop device, meaning it will not appear on
your computer's desktop or in My Computer. Only RocketPod mod-
ules, such as the DrivePod, will appear on the desktop.
Q: How many RocketPod modules can you stack onto a DockPod?
A: You can stack up to five RocketPod modules onto a DockPod. If
you have any USB hubs connected to the same computer as the
DockPod, the number of USB 2.0 RocketPod modules you can
stack on the DockPod decreases by the number of hubs, whether
the DockPod is connected to a hub or not. The number of FireWire
modules you can stack is not affected by USB hubs, so you can still
stack up to five modules in total by combining USB 2.0 and FireWire
modules in the same stack. For example: if you have two USB hubs
connected to your computer, you can stack up to three USB 2.0
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If your RocketPod stack is first in the
chain (starting from the computer):
As shown in the illustration
at right, connect the
DockPod to your com-
puter; then connect
the right-hand FireWire
port of a stacked-on
RocketPod module to
the next FireWire device
in the chain.
If your RocketPod
stack is NOT first in the chain:
Connect the DockPod to the previ-
ous device in the chain. If the
RocketPod stack is not last in
the chain, connect the right-
hand FireWire port of a
stacked-on RocketPod
module to the next
FireWire device in the
chain.
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open
FireWire
port
RocketPod
Stack
FireWire
devices
FireWire cables