Actiontec electronic 56K user manual Reconfiguring a Windows Dial-Up Networking Connection

Reconfiguring a Windows Dial-Up Networking Connection

When you attempt to check your modem windows may issue a “COM port open” error message. This means there are some previously installed modem configurations using the same COM Port as the Actiontec 56K External Call Waiting Modem and are interfering with it’s operation. These are most likely old Dial-Up Networking connections. This problem is easily corrected by following these simple steps.

Step 1 Double-click the My Computer icon located on the Windows Desktop screen.

Step 2 In My Computer, double-click the Dial-Up Networking folder icon. Find the dial-up profile for any old modem(s). Right-click on the icon to bring up the menu.

Step 3 Choose Properties from the menu that appears. In the Connect using box, select your new modem and then click the OK button. This will reconfig- ure the dial-up profile to point to the new modem.

Note: Be sure to perform this procedure on all Dial-Up connections present. Af- ter you have clicked the OK button in the Properties screen, you should restart the computer. This should clear the “Open COM port” error.

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