30
Reconfiguring a Windows Dial-Up Networking Connection
When you attempt to check your modem windows may issue a “COM port open”
error message. This means there are some previously installed modem configurations
using the same COM Port as the Actiontec 56K External Call Waiting Modem and
are interfering with it’s operation. These are most likely old Dial-Up Networking
connections. This problem is easily corrected by following these simple steps.
Step 1 Double-click the My Computer icon located on the Windows Desktop
screen.
Step 2 In My Computer, double-click the Dial-Up Networking folder icon. Find
the dial-up profile for any old modem(s). Right-click on the icon to bring
up the menu.
Step 3 Choose Properties from the menu that appears. In the Connect using box,
select your new modem and then click the OK button. This will reconfig-
ure the dial-up profile to point to the new modem.
Note: Be sure to per form this procedure on all Dial-Up connections present. Af-
ter you have clicked the OK button in the Properties screen, you should
restart the computer. This should clear the “Open COM port” error.