Actiontec electronic GT704WR Troubleshooting, Physical Connections, Connection to the Internet

Troubleshooting 8

This chapter contains a list of problems that may be encountered while using the Router, and techniques to solve them. Note that these techniques may not be suc- cessful in all cases. Also included is a list of frequently asked questions.

Troubleshooting

Cannot Use the Internet

Physical Connections

Ensure the Router’s Power light is on, as well as the appropriate lights for any active connections (Ethernet and Wireless). If the connection is not active, reconnect the appropriate cable or adapter.

Connection to the Internet

To verify the Router’s connection to the Internet, open a Web browser. In the “Address” text box, type 192.168.0.1 and click Go. The Router’s Web Configurator Main Menu appears. Select Status, and once the “Status” screen appears, verify that “Connected” is displayed in the “WAN” section of the screen. If not, power cycle the Router by unplugging and then replugging the Power cord. After power cycling the Router, check the connection status again. If still disconnected, go to the Main Menu, select Setup, and go through a Basic Setup procedure, making sure to enter all correct selections for your connection. After saving all settings and restarting the Router, check the connection status again. If still disconnected, unplug the Router’s Power cord and leave it unplugged for at least 10 minutes. Replug the Power cord, restart the Router, and check the con- nection again.

Using on Network With Another Router/Gateway

If setting up the Router on a network with another router or gateway, consult the documentation that came with the other router/gateway to see what kind of Dynamic Routing is required to operate it with the Router. Then, go to the “Dynamic Routing” screen (see “Dynamic Routing” on page 44) to select the appropriate type of dynamic routing.

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