Technical Support

There are several ways to get technical assistance for your Adaptec product(s). Each is described below. When requesting assistance, be sure that you have the following items available (or if you write or FAX, send them along):

the model of any Adaptec hardware product(s) you have.

the model and version number of any Adaptec software product(s) you are using.

the type and version number of operating system you are using.

the place at which you purchased your Adaptec product.

If you received your Adaptec host adapter as original equipment in a computer system, first contact that computer manufacturer for technical assistance.

If you are an OEM, contact your local Adaptec sales office.

If you wish to contact Adaptec by telephone directly, our technical support phone num- ber is: (408) 945-2550.

Outside of the U.S. and Canada, contact your local authorized Adaptec distributor.

The Adaptec electronic Bulletin Board Service (BBS) is available 24 hours a day at

(408)945-7727. You can connect at 1200, 2400 or 9600 baud, using 8 bits, 1 stop bit and no parity. Questions may be posted to the system operator (sysop). In addition, user manuals, utility programs, and other information are also available through the BBS.

You can write to Adaptec at:

Adaptec, Inc.

Technical Support

691 South Milpitas Blvd.

Milpitas, CA 95035

If you would prefer to contact us by FAX, our number is (408) 262-2533.

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Adaptec 1744, AHA-1740A, 1742A user manual Iii