ADC Network Unit user manual Product Support

Appendix B

PRODUCT SUPPORT

ADC Customer Service Group provides expert pre-sales support and training for all of its products. Technical support is available 24 hours a day, 7 days a week by contacting the ADC Technical Assistance Center.

Sales Assistance: 800.366.3891	Quotation Proposals, Ordering and Delivery General,
	and Product Information
Systems Integration: 800.366.3891	Complete Solutions (from concept to installation),
	Network Design and Integration Testing, System Turn-
	Up and Testing, Network Monitoring (upstream or
	downstream), Power Monitoring and Remote
	Surveillance, Service/Maintenance Agreements, and
	Systems Operation
ADC Technical Assistance Center:	Technical Information, System/Network Configuration,
800.366.3891	Product Specification and Application, Training
	(product-specific), Installation and Operation
Email: wsd.support@adc.com	Assistance, and Troubleshooting and Repair/Field
	Assistance
Online Technical Support:	www.adc.com/Knowledge_Base/index.jsp
Online Technical Publications:	www.adc.com/documentationlibrary/
	technicalpublications/
Product Return Department: 800.366.3891	ADC Return Material Authorization (RMA) number and
Email: repair.return@adc.com	instructions must be obtained before returning products.

AIWN-UM-7001-01 B-1