Chapter 5 - Help

Customer Support

Use the Troubleshooting chart on page 60 to resolve common situations that don’t require professional at- tention. If the information provided does not resolve your problem, please contact your Adcom dealer or contact the Adcom customer service department as follows:

Adcom, LLC

8541 E. Anderson Dr., Suite 101

Scottsdale, Arizona 85255

Telephone: (480) 607-2277

Fax: (480) 348-9876

Email: service@adcom.com

Web: www.adcom.com

Adcom Protection Plan

Adcom offers the enclosed valuable Limited War- ranty. Please read the details on the Warranty Card carefully to understand the extent of the protection offered by the Warranty, its reasonable limitations, and what you should do in order to obtain its ben- efits. Be sure to verify that the serial number printed on the rear panel matches the serial number on the outer carton. If any number is altered or missing, you should notify us immediately in order to ensure that you have received a genuine Adcom product which has not been opened, mishandled, or tampered with in any way. Always retain your original sales receipt as a proof of purchase.

Product Care & Maintenance

Before your Adcom receiver left our factory, it was carefully inspected for physical imperfections and tested for all electrical parameters as a routine part of Adcom’s systematic quality control. This, along with full operational and mechanical testing, should ensure a product flawless in both appearance and performance.

After you have unpacked the GFR-700, inspect it for physical damage. Save the shipping carton and all packing material as they are intended to reduce the possibility of transportation damage should the re- ceiver ever need to be shipped again. In the unlikely event damage has occurred, notify your dealer im- mediately and request the name of the carrier so a written claim to cover shipping damages can be initi- ated. The right to a claim against a public carrier can be forfeited if the carrier is not notified promptly in

www.adcom.com

writing and if the shipping carton and packing mate- rials are not available for inspection by the carrier. Save all packing materials until the claim has been settled.

A Special Note on “Hum”

If there is a low-volume “hum” audible throughout your speakers, even with the main volume turned all the way down, you have a common phenomenon known as a “ground loop.” Generally, the cause of a ground loop is the CableTV incoming signal line.

To determine if your cable system is the contributing factor, disconnect the CableTV incoming signal line (round, 75Ω) at the wall, or the first component the cable is connected to (e.g. the cable box or VCR). If the hum is no longer present, you must insert a “75Ω ground loop isolator” before reconnecting the line. Check with your Adcom dealer to obtain one.

System Reset

In rare cases the GFR-700 internal processor may freeze or lock-up causing abnormal operation. This is common to all micro-processor controlled devices when the unit is subject to excessive static discharge, AC line noise, or power spikes. In most cases it is easy to solve this problem by simply turning off the GFR-700 with the rear power switch for about five minutes. After waiting, reconnect the power cord and turn the unit on. If the unit functions normally, no further action is needed.

In the event that the unit still does not operate prop- erly, it may be necessary to manually reset the pro- cessor. Note, however, that when the processor is reset you will lose all settings including digital au- dio assignments, surround mode settings, speaker configurations, tuner presets and any other memory items. For this reason we strongly recommend that you record these settings so that it is easy to restore them after resetting the processor. To reset the unit to factory default settings you will need to enter the discrete remote control command. Please refer back to the discrete remote control commands table. The command name is “Factory Defaults”, the IR code is 86h. This should reset the system.

If the manual reset does not solve the problem, con- tact your authorized Adcom dealer, an authorized Adcom service center or contact Adcom’s service department directly for further advice.

GFR-700 Owner’s Manual

59

Chapter 5 - Help

Page 59
Image 59
Adcom GFR-700 Customer Support, Adcom Protection Plan, Product Care & Maintenance, System Reset, Special Note on Hum

GFR-700 specifications

The Adcom GFR-700 is a high-performance A/V receiver that epitomizes cutting-edge technology and excellent audio capabilities for home theater enthusiasts. Designed with both versatility and user-friendliness in mind, this receiver integrates advanced features that make it a formidable choice for any modern audio setup.

One of the standout characteristics of the GFR-700 is its powerful amplification. It is equipped with a robust power supply and delivers an impressive output power, ensuring that your audio is not only loud but also clear and dynamic. Each channel is meticulously engineered to handle demanding audio frequencies, producing a soundstage that can envelop any room.

The GFR-700 is compatible with a wide variety of audio formats, including the latest surround sound technologies. It supports Dolby Atmos and DTS:X, allowing users to experience immersive 3D sound. This capability is further enhanced by advanced digital signal processing that optimally maps audio to the listening environment. The receiver also features 4K Ultra HD pass-through, HDR support, and a host of HDMI inputs, making it an ideal companion for high-definition video sources.

Connectivity is another stronghold of the GFR-700. With Wi-Fi, Bluetooth, and Ethernet capabilities, users can easily stream music from various services or their personal library. The receiver also supports multi-room audio, enabling playback in different areas of the home for a cohesive audio experience.

User-friendliness is enhanced by the intuitive interface and remote control system that simplifies navigation. The inclusion of a mobile app allows users to control the receiver from their smartphones, making adjustments a breeze, whether they're in the room or across the house.

The build quality of the GFR-700 is also noteworthy. The receiver's design incorporates heat dissipation features that maintain optimal operating temperatures, enhancing longevity. Its sleek appearance ensures it blends seamlessly with any entertainment setup.

In summary, the Adcom GFR-700 stands out in the crowded market of A/V receivers due to its powerful amplification, advanced surround sound technologies, versatile connectivity options, and user-friendly design. It is an ideal choice for audiophiles and casual listeners alike who seek to elevate their home audio experience.