Adder Technology CATxIP 1000 Further information

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Further information

This.chapter.contains.a.variety.of.information,.including.the.following:

•. Getting.assistance.-.see.below

•. Troubleshooting.-.see.right

•. Appendices

•. Appendix.1.-.Conﬁguration menus

•. Appendix.2.-.Conﬁguration pages via viewer

•. Appendix.3.-.VNC viewer connection options

•. Appendix.4.-.VNC viewer window options

•. Appendix.5.-.Browser viewer options

•. Appendix.6.-.Addresses, masks and ports

•. Appendix.7.-.Cable speciﬁcations

•. Appendix.8.-.Hotkey sequence codes

•. Appendix.9.-.Supported video modes

•. Safety information

•. Warranty

• End user licence agreement

•. Radio frequency energy statements

Getting assistance

If.you.are.still.experiencing.problems.after.checking.the.list.of.solutions.in.the.

Troubleshooting.section.then.we.provide.a.number.of.other.solutions:

•. Adder Technology website.–.www.adder.com

. Check.the.Support.section.of.our.website.for.the.latest.solutions.and.driver.

ﬁles.

•. Email.–.support@adder.com

•. Fax. in.the.UK:. 01954 780081

. . in.the.US:. +1 888 275 1117

•. Phone. in.the.UK:. 01954 780044

. . in.the.US:. +1 888 932 3337

Troubleshooting

Global network users are unable to contact the AdderView CATxIP 1000

•. Check.that.the.correct.address.is.being.used.by.the.remote.users.

•. Check.the.network settings..Check.that.the.users.network.address.has.not.

been.excluded.in.the.IP access control section.

•. If.the.AdderView.CATxIP.1000.is.situated.behind.a.ﬁrewall,.check.that.

the.relevant.ports.are.being.allowed.through the ﬁrewall.and.are.being.

correctly.routed.

•. Check.the.front panel indicators,.the.LNK.indicator.should.be.on..If.the.

network.link.is.a.100Mbps.connection,.the.100.indicator.should.also.be.on.

The remote cursor is not correctly responding to my mouse movements

•. Recalibrate the mouse..When.doing.so,.ensure.that.the.host.system.does.

not.have.mouse.cursor.trails.enabled.and.that.the.top.left.corner.of.the.

screen.is.clear.of.application.windows.

When logging on using VNC viewer, I cannot enter a username

•. Either,.the.VNC.viewer.is.an.old.version.(download a new one).or.only.the.

admin.user.has.been.conﬁgured.on.the.AdderView.CATxIP.1000..

HT

Contents

Main Contents Introduction Installation Conguration Operation Further information Index Power switch CAM CAM CAM CAM CAM CAM IP network/ Internet Introduction } AdderView CATxIP 1000 features - front and rear Whats in the box What you may additionally need . Installation HT Mounting 16 15 14 13 2 1 Connections Local user Global user (IP network port) Computer system (via CAM) Power in connection Power control port Cascading multiple units Connecting units in cascade Addressing computers in a cascade Using cascaded computers CAM CAMCAM CAM Multiple video head connections Remote switching control Conguration Overall initial conguration Initial conguration 1 2 3 4 Main menu Menu layout General security and conguration steps Registering users and host computers What to do if the ADMIN password has been forgotten Clearing IP access control Full conguration by global user Encryption settings Networking issues 28 Placing AdderView CATxIP 1000 behind a router or rewall http://192.168.47.10 : 8000 192.168.47.10::11590 Page Placing AdderView CATxIP 1000 alongside the rewall Power switching conguration Power control sequences Pxy=z\0D. Upgrading AdderView CATxIP 1000 models Recovering from a failed upgrade Operation Accessing the AdderView CATxIP 1000 The front panel indicators Selecting a computer Local user access Page Logging in and out The conrmation box The reminder banner User preferences and functions Blue dot indicators in the Select Host menu Global user access 40 Global user access via VNC viewer v.w.x.y Downloading VNC viewer from the AdderView CATxIP 1000 41 Global user access via web browser http://v.w.x.y Using the viewer window The menu bar When using the viewer window Host selection Congure Mouse pointers Access mode - shared/private Power switching Auto calibrate Re-synchronise mouse Controls Page Page Page If you need to enter a port number Viewer encryption settings Supported web browsers Further information Getting assistance Troubleshooting Appendix 1 Local setup menus Functions User Preferences Global Preferences Setup Options Conguration Unit Conguration Network Conguration Serial Conguration Reset Conguration Appendix 2 - Conguration pages via viewer User accounts Unit conguration Advanced unit conguration Time & date conguration Network conguration Setting IP access control Serial port conguration Host conguration Logging and status LDAP conguration Appendix 3 - VNC viewer connection options Colour/Encoding Inputs Misc Scaling Identities Load / Save Appendix 4 - VNC viewer window options Appendix 5 - Browser viewer options Encoding and colour level Inputs Security Misc Appendix 6 Addresses, masks and ports IP addresses 192.168.142.154 Net masks Page Calculating the mask for IP access control Ports Security issues with ports Internet Web server Appendix 7 Cable and connector specications AdderView CATxIP 1000 to power switch cable Power switch to power switch daisy chain cable RS232 serial options port cable Multi-head synchronisation cable Appendix 8 Hotkey sequence codes Permissible key presses Main control keys Math operand keys Central control keys Appendix 9 Supported video modes Safety information Warranty General Public License (Linux) End user licence agreement Radio Frequency Energy European EMC directive 89/336/EEC FCC Compliance Statement (United States) Canadian Department of Communications RFI statement Page Index