Trouble Messages

You will get a trouble message if the system loses power, if it cannot reset the smoke detector, or if it cannot contact an ADT Customer Monitoring Center.

Standard Keypad

1. If the TROUBLE light is on, press the OPTIONS key, then the 9 key. One of the keypad’s zone lights blinks; compare it to the following table.

Blinking Zone LED

Trouble Condition

Page

 

 

 

1

Low Battery Indication

32

 

 

 

2

Communication Problem Indication

33

 

 

 

3

Zone Trouble Indication

35

 

 

 

4

Call ADT Indication

36

 

 

 

5

Component Failure Indication

36

 

 

 

6

Siren Failure Indication

36

 

 

 

7

RF Interference Indication

36

 

 

 

8

Line Cut Indication (optional feature)

34

 

 

 

2.Press the OPTIONS key and the 9 key once more. One of the keypad’s zone lights may blink; compare it to the following table. If none of the conditions exists, the keypad returns to its normal state.

Blinking Zone LED

Trouble Condition

Page

 

 

 

1

Upload/Download Failure

35

 

 

 

2

No AC Power Indication

31

 

 

 

3

Smart•Key Low Battery (optional feature)

35

 

 

 

4

Communication Radio Problem Indication (optional feature)

33

 

 

 

Premium Keypad

1.Observe which of the keypad’s icons are lit and note any letters that may appear in the numeric display. Match the keypad’s message to the following table, then turn to the section listed in the table’s second column for further information and instructions.

Message

Trouble Condition

Page

 

 

 

CALL 800.445.0872

Call ADT Indication

36

 

 

 

CF TROUBLE

Component Failure Indication

36

 

 

 

CP TROUBLE

Communication Problem Indication

33

 

 

 

CS TROUBLE

Siren Failure Indication

36

 

 

 

CH TROUBLE

Upload/Download Failure

35

 

 

 

CJ TROUBLE

RF Interference Indication

36

 

 

 

LINE CUT

Line Cut Indication (optional feature)

34

 

 

 

LOW BATT

Low Battery Indication

32

 

 

 

NO AC

No AC Power Indication

31

 

 

 

TROUBLE (beeping)

Zone Trouble Indication

35

 

 

 

CL TROUBLE

Communication Radio Problem Indication (optional feature)

33

 

 

 

### TROUBLE LOW BAT

Smart•Key Low Battery (optional feature)

35

USER

 

 

 

 

 

31

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ADT Security Services BHS-4000A user manual Trouble Messages, Standard Keypad