ADT Security Services BHS-4000A user manual Emergency Keys, Call 911 First

Models: BHS-4000A

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Emergency Keys

Emergency Keys

If you are home when a police, medical or fire emergency arises, you can alert an ADT Customer Monitoring Center of your situation with the single press of an emergency key. The system does not need to be on. (Not all emergency buttons are available to all commercial customers.)

Call 911 First

If your community provides 911 emergency service and you are able to reach a telephone during the emergency, ADT recommends that you call 911 before pressing the emergency key. This gives you the fastest access to emergency services.

The following table shows the purpose of each key, and what happens when it is pressed. (Depending upon how the system is programmed, you may need to press the emergency key twice within three seconds to signal an emergency alarm.)

Emergency

 

Press

Result

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The siren sounds, and a signal is sent to an ADT

Fire

 

 

 

 

 

 

 

Customer Monitoring Center (CMC). ADT calls

 

 

 

 

 

 

 

the fire department and then calls you to verify

 

 

 

 

 

 

 

 

the alarm (this procedure may vary in some

 

 

 

 

 

 

 

 

jurisdictions).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The keypad beeps and a signal is sent to an ADT

Medical

 

 

 

 

 

 

 

CMC. ADT calls you to verify the alarm. If for any

 

 

 

 

 

 

 

 

reason you do not answer the call, ADT calls your

 

 

 

 

 

 

 

 

local emergency response agency.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The siren sounds, and a signal is sent to an ADT

Police

 

 

 

 

 

 

 

CMC. ADT calls you to verify the alarm. If for any

 

 

 

 

 

 

 

 

reason you do not answer the call, ADT calls your

 

 

 

 

 

 

 

 

local emergency response agency.

 

 

 

 

 

 

 

 

 

If you press an emergency key by accident, you can cancel the alarm by pressing the CANCEL key and entering your keypad code (for more information about canceling alarms, see page 18).

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ADT Security Services BHS-4000A user manual Emergency Keys, Call 911 First