Troubleshooting

Problem

Cause

Solution

Power does not turn on.

Battery is inserted in the

Reload battery in the correct

 

wrong direction.

direction.

 

 

 

 

Batteries are dead.

Replace or recharge

 

 

batteries.

 

 

 

 

The battery compartment

Make sure the battery

 

door is open.

compartment door is

 

 

securely closed.

 

 

 

The camera does not take

The flash is charging.

Wait for the flash to charge.

pictures.

 

 

Memory is full.

Insert a new memory card.

 

 

 

 

Memory card is not

The card may be defective,

 

formatted correctly.

use a new card.

 

 

 

Image is not recorded when

The Flash is charge.

Wait for the flash to charge.

the shutter button is

 

 

Memory is full.

Insert a new memory card.

pressed.

 

 

 

 

 

The flash does not fire.

Flash is set to OFF.

Set the flash to any mode

 

 

except off.

 

 

 

Image is blurry or out of

The camera was moving

Hold the camera steady

focus.

when the image was

when shooting picture.

 

captured.

 

 

 

 

 

The subject was beyond the

Turn the Macro mode on it

 

range within which the

the subject is within 10 cm

 

camera can focus.

or 50 cm.

 

 

Do not use Macro mode

 

 

when shooting distant

 

 

subjects.

 

 

 

Image is not displayed on

A memory card with

This camera cannot display

the LCD monitor.

non-DCIF images (recorded

non-DCIF images.

 

with other camera) is loaded.

 

 

 

 

Recorded images are not

The camera was turned

If the battery low indicator

saved in memory.

off/powered down before

appears on the LCD monitor,

 

the image was stored in

replace the battery

 

memory.

immediately.

 

 

 

Cannot transfer images to a

USB driver is not installed.

Install the USB driver before

computer after connecting

 

you connect the camera to a

the USB cable.

 

computer / turn the camera

 

 

 

 

 

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AGFA DC-1030I manual Troubleshooting, Problem Cause Solution