Chapter 4 Troubleshooting
If you have trouble connecting to the Internet, try the following steps:
Step 1 Power off the Cable/DSL modem, router, and computer and wait for 5 minutes. Step 2 Turn on the Cable/DSL modem and wait for the lights on the modem to settle down. Step 3 Turn on the router and wait for the lights on the router to settle down.
Step 4 Turn on the computer.
Step 5 Log in to the router and you will see the Internet Connection Status.
Step 6 Verify that the Internet IP Address, Subnet Mask, and Default Gateway under WAN Status section have valid numbers assigned to them (instead of all 0’s).
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