13 Accessories (1).....................
The latest generation of ALCATEL ONE TOUCH GSM mobile phones offers a
1.Charger
2.Battery
3.USB cable
4.Stereo headset
Only use your telephone with the ALCATEL ONE TOUCH batteries, chargers and accessories in your box.
(1)Pictures for reference only.
14 Troubleshooting.................
Before contacting the service centre, you are advised to follow the instructions below:
•You are advised to fully charge ( 
) the battery for optimal operation.
•Avoid storing large amounts of data in your phone as this may affect its performance.
•Use Factory data reset and the FOTA/Mobile UPgrade tool to perform phone formatting or software upgrading, (to reset User Data format, hold down Volume up key while simultaneously pressing the Power key). ALL User phone data: contacts, photos, messages and files, downloaded applications like APK games will be lost permanently. It is strongly advised to fully backup the phone data and profile via Android Manager before doing formatting and upgrading.
and carry out the following checks:
My phone is frozen or cannot switch on
•Check the battery contacts, remove and reinstall your battery, then turn your phone on
•Check the battery power level, charge for at least 20 minutes
•If it still does not work, please use Factory data reset to reset the phone or FOTA/Mobile Upgrade to upgrade software
My phone has not responded for several minutes
•Restart your phone by pressing and holding the Power key
•Remove the battery and
•If it still does not work, please use Factory data reset to reset the phone or FOTA/Mobile Upgrade to upgrade software
My phone turns off by itself
•Check that your keypad is locked when you are not using your phone, and make sure Power key is not
•Check the battery charge level
•If it still does not work, please use Factory data reset to reset the phone or FOTA/Mobile Upgrade to upgrade software
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