Allied Telesis AT-8000S Contacting Allied Telesis

Contacting Allied Telesis

Page 7

Contacting Allied Telesis

This section provides Allied Telesis contact information for technical support as well as sales or corporate

information.

Online SupportYou can request technical support online by accessing the Allied Telesis Knowledge Base

from the following web site: www.alliedtelesis.com/kb. You can use the Knowledge Base

to submit questions to our technical support staff and review answers to previously asked

questions.

Email and Telephone

Support

For Technical Support via email or telephone, refer to the Allied Telesis web site:

www.alliedtelesis.com. Select your country from the list displayed on the website. Then

select the appropriate menu tab..

Returning Products Products for return or repair must first be assigned a Return Materials Authorization (RMA)

number. A product sent to Allied Telesis without a RMA number will be returned to the

sender at the sender’s expense.

To obtain an RMA number, contact the Allied Telesis Technical Support group at our web

site: www.alliedtelesis.com/support/rma. Select your country from the list displayed on

the website. Then select the appropriate menu tab..

For Sales or

Corporate

Information

You can contact Allied Telesis for sales or corporate information at our web site:

www.alliedtelesyn.com. Select your country from the list displayed on the website. Then

select the appropriate menu tab.

Warranty Go to the Allied Telesis web site at www.alliedtelesis.com/warranty for the AT8000S

hardware warranty information.

Contents

Main Page Table of Contents Page Page Preface How This Guide is Organized Document Conventions Contacting Allied Telesis Chapter 1. Product Description Features IEEE Standards AT-8000S/16 Front Panel AT-8000S/16 Back Panel AT-8000S/24 Front Panel AT-8000S/24 Back Panel AT-8000S/24POE Front Panel AT-8000S/24POE Back Panel AT-8000S/48 Front Panel AT-8000S/48 Back Panel AT-8000S/48POE Front Panel AT-8000S/48POE Back Panel Ports Description 10/100Base-T Fast Ethernet Ports 10/100/1000Base-T Uplink Ethernet Ports SFP Port DB-9 Console Port Mode LEDs Figure 11: Mode LEDs 24/48 Port Device Stacking LEDs Figure 12: Stacking LEDs Product Description Port LEDs 10/100 Base-T Fast Ethernet RJ-45 Port LEDs Figure 13: 10/100Base-T Fast Ethernet RJ-45 Port LEDs Allied Telesis AT-8000SSwitch 10/100/1000 Base-T/Combo Ethernet RJ-45 Port LEDs Figure 14: 10/100/1000 Base-T/Combo Ethernet RJ-45 Port LEDs Product Description 24/48 Port Device SFP/Combo Port LEDs Figure 15: SFP Port LEDs Allied Telesis AT-8000SSwitch 24/48 Port Device System LEDs Figure 16: SFP Port LEDs Power LED Diagnostic LED Stacking Ports LEDs Allied Telesis AT-8000S Switch Chapter 2. Installation Preparing for Installation Allied Telesis AT-8000S Switch Site Requirements Unpacking Package Contents Installing the Device Desktop or Shelf Installation Allied Telesis AT-8000S Switch Figure 18: Installing Rubber Feet Rack Installation Installation Figure 19: Attaching the Mounting Brackets Connecting the Device Connecting the Switch to a Terminal AC Power Connection Page Chapter 3. Stacking Understanding the Stack Topology Stacking Figure 20: Stacking Ring Topology Stacking Chain Topology Stacking Members and Unit ID Configuring Stacking Stacking Allied Telesis AT-8000SSwitch Chapter 4. Initial Configuration Configuration Overview Configuration User Name Chapter 5. Troubleshooting Page Appendix A. Technical Specifications Physical Specifications Weight Environmental Specifications Power Specifications Compliance Standards Cable, Port, and Pinout Information Pin Connections for the 10/100/1000 Ethernet Interface Page Page Appendix B. Safety Statements Laser Safety Notices Electrical Safety Notices Page Page Page Page Telecommunications Compliance Notices Index