Troubleshooting
Symptom | Possible Problem | Solution |
iPhone or iPod is not installed properly.
Remove your iPhone or iPod from the dock and check for obstructions on the connectors in the dock and on your iPhone or iPod. Then reseat it in the dock.
iPhone or iPod doesn’t | Your iPhone or iPod software is too old. | Upgrade software on your iPhone or iPod. For details visit |
| www.apple.com/ipod/download. | |
respond to the speaker |
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system or remote | iPhone or iPod is locked up. | Please make sure your iPhone or iPod is working properly before docking into |
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| the unit. Please refer to your iPhone or iPod manual for details. |
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| Using 1st- or 2nd- generation iPod, iPod | Your speaker system cannot control those iPod models or other devices. |
| shuffle or other devices. |
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| iPhone or iPod is not installed properly. | Remove your iPhone or iPod from the dock and check for obstructions on the |
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| connectors in the dock and on your iPhone or iPod. Then reseat it in the dock. |
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| iPhone or iPod is locked up. | Please make sure your iPhone or iPod is working properly before docking into |
iPhone or iPod didn’t charge |
| the unit. Please refer to your iPhone or iPod manual for details. |
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| AC adapter isn’t plugged into a wall outlet, | Plug the AC adapter into a wall outlet and plug the connector into the supply |
| or the connector is not plugged into the | jack on the speaker system. |
| power supply jack on the back of the |
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| speaker system. |
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EN
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