A M A C O M

E Z D V D + R W

The EZDVD+RW USB Drive Does Not Work on an Older Laptop Computer:

Some older laptops use a USB port called an “Open Host” that is not compliant with the latest USB specification. If your laptop has an “Open Host” USB port, your EZDVD+RW USB drive may not be assigned a drive letter when connected to the laptop. Try following the USB Guidelines. They are designed to help you avoid some of the problems caused by non-compliant USB devices. If you continue to have problems, contact the manufacturer of your laptop computer for additional information.

Troubleshooting For Firewire®

The EZDVD+RW Icon Does Not Appear on a Mac® OS Desktop:

If you did not reboot your computer after installing the EZDVD+RW drivers, do so now.

Check all connections.

Make sure the EZDVD+RW is receiving power. If you are using a 4 pin connector, make sure your power supply is connected and working. If you are using a 6 pin connector make sure the green power light is on.

If the problem continues, there may be an extension conflict on your system. Please consult the Amacom® web site for additional troubleshooting information.

Make sure the Amacom® drivers are installed. The Amacom® software CD shipped with your EZDVD+RW includes drivers required for the Firewire® cable. Restart after running the Amacom® drivers installer.

If you are connected to a Firewire® repeater/hub, ensure it is connected correctly and has power.

Try connecting the EZDVD+RW Firewire® cable directly to one of the Firewire® connections on your computer, rather than a Firewire® device.

It may be because there are other bus-powered devices connected and there is not enough available power for the EZDVD+RW. If this condition exists try the following:

Disconnect other Firewire® devices from the computer.

Connect the AC adapter to the other device(s).

NOTE: To prevent data loss, do not plug in additional Firewire® devices while any Firewire® device is in use.

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Amacom Technologies manual EZDVD+RW USB Drive Does Not Work on an Older Laptop Computer, Check all connections