SECTION V
WARRANTY INFORMATION
A. RETURNING WARRANTY CARD(S)
1.Before any dryer leaves the ADC factory test area, a warranty card is placed in a plastic bag behind the right control door. These warranty cards are intended to serve the customer where we record the individual installation date and warranty information to better serve you should you file a warranty claim.
a.If a warranty card did not come with your dryer, contact the ADC Warranty Department or ADC Service Department at (508)
B. PARTS
For a copy of the ADC commercial warranty covering your particular dryer(s), contact the ADC distributor from whom you purchased the equipment and request dryer warranty form. If the distributor cannot be contacted or is unknown, warranty information can be obtained from the factory by contacting the ADC Warranty Department at (508)
NOTE: Whenever contacting the ADC factory for warranty or warranty information, be sure to have the dryer’s model number and serial number available so that your inquiry can be handled in an expeditious manner.
C. RETURNING WARRANTY PART(S)
ALL dryer or parts warranty claims or inquiries should be addressed to the ADC Warranty Parts Department. To expedite processing, the following procedures must be followed:
1.No parts are to be returned to ADC without prior written authorization (“Return Material Authorization”) from the factory.
NOTE: An R.M.A. (“Return Material Authorization”) is valid for only sixty (60) days from date of issue.
a.The R.M.A. issued by the factory, as well as any other correspondence pertaining to the returned part(s), must be included inside the package with the failed merchandise.
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