PROBLEM AND POSSIBLE | SOLUTION | |
CAUSE |
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THE OVERLOAD LED IS ILLUMINATED AND THE UPS EMITS A SUSTAINED ALARM TONE | ||
The UPS is overloaded. | The connected equipment exceeds the specified “maximum load” as defined in | |
| Specifications at the APC web site, www.apc.com. | |
| The alarm remains on until the overload is removed. Disconnect nonessential equip- | |
| ment from the UPS to eliminate the overload. | |
| The UPS continues to supply power as long as it is online and the circuit breaker | |
| does not trip; the UPS will not provide power from batteries in the event of a utility | |
| voltage interruption. | |
| If a continuous overload occurs while the UPS is on battery, the unit turns off output | |
| in order to protect the UPS from possible damage. | |
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THE REPLACE BATTERY LED IS ILLUMINATED | ||
Replace Battery LED flashes and | Check that the battery connectors are fully engaged. | |
short beep is emitted every two |
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seconds to indicate the battery is |
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disconnected. |
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Weak battery. | Allow the battery to recharge for 24 hours. Then, perform a | |
| persists after recharging, replace the battery. | |
Failure of a battery | The UPS emits short beeps for one minute and the replace battery LED illuminates. | |
| The UPS repeats the alarm every five hours. Perform the | |
| battery has charged for 24 hours to confirm the replace battery condition. The alarm | |
| stops and the LED clears if the battery passes the | |
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THE INPUT CIRCUIT BREAKER TRIPS (208V MODELS ONLY) | ||
The toggle handle on the circuit | Reduce the load on the UPS by unplugging equipment and resetting the toggle han- | |
breaker (located to the right of the | dle to ON. | |
input cable connection) switches |
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off. |
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AVR BOOST OR AVR TRIM LEDS ILLUMINATE | ||
Your system is experiencing exces- | Have qualified service personnel check your facility for electrical problems. If the | |
sive periods of low or high voltage. | problem continues, contact the utility company for further assistance. | |
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UPS OPERATES ON BATTERY ALTHOUGH NORMAL LINE VOLTAGE EXISTS | ||
UPS input circuit breaker tripped. | Reduce the load on the UPS by unplugging equipment and resetting the circuit | |
| breaker (on the back of UPS) by pressing the plunger in. | |
Very high, low, or distorted line | Move the UPS to a different outlet on a different circuit. Test the input voltage with | |
voltage. Inexpensive fuel powered | the utility voltage display (see below). If acceptable to the connected equipment, | |
generators can distort the voltage. | reduce the UPS sensitivity. | |
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BATTERY CHARGE AND BATTERY LOAD LEDS FLASH SIMULTANEOUSLY | ||
The internal temperature of the UPS | Check that the room temperature is within the specified limits for operation. | |
has exceeded the allowable thresh- | Check that the UPS is properly installed allowing for adequate ventilation. | |
old for safe operation. | ||
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| Allow the UPS to cool down. Restart the UPS. If the problem continues contact | |
| APC at, www.apc.com/supoport. | |
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