American Power Conversion and S15BLK, S10, S10BLK, S15 Contact Information

4-1

Chapter

Contact Information

Technical Support

General Information

Internet

Address:

http://www.apc.com/support

Support:

support.apcc.com

Toll free: (888) 88-APCAV

Address: American Power Conversion

132 Fairgrounds Rd.

West Kingston, RI 02892 USA

Toll free

(U.S. and

Canada):

(800) 800-4272

Fax: (401) 789-3710

Contents

Main Page ! i Safety Information ii Safety Information (continued) iii Protect Your Investment Safety Symbols Warnings, Cautions and Notes Page Table of Contents Page Chapter Introduction Proven Expertise Proven Reliability Safety Precautions Package Contents Unit Power Capacity Features Surge Protection Automatic Voltage Regulation (AVR) Pure Sine Wave Battery Backup Page Front and Rear Panels Front Panel Controls and Indicators Page Page Page Rear Panel Connectors, Indicator, and Circuit Breaker Page Page Page Page Page Chapter Installation Removing the Battery Pack Placing the Unit Page Inserting and Connecting the Battery Page Powering On and Connecting Equipment Performing the System Test Page Page Page Status and Informational Screens Status Screens INPUT VOLTAGE: XXXV; OUTPUT VOLTAGE: XXXV SYSTEM LOAD: <XXXW; LOAD: <XXX% EST. RUNTIME: XHRS; FUEL: XXX% Informational Screens Screen SOURCE: XXXXXXX; EST. RUNTIME: XHRS Page Page INPUT FREQUENCY; OUTPUT FREQUENCY Connecting the Components Screen Setting Up the S10 or S15 Using the Front-Panel Controls Page Page Page Page Page Page Page Page Page Chapter Warranty Limited Warranty Page Chapter Contact Information General Information Technical Support Page A Specications Technical Specifications Federal Communications Commission (FCC) Compliance Information Page Page Page B Troubleshooting Unit will not turn on. Troubleshooting Problems Connected equipment reboots or turns off during or after the unit switches to battery power. Replace Battery LED is illuminated.