5: TROUBLESHOOTING
Use the chart below to solve minor
PROBLEM AND POSSIBLE |
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| SOLUTION |
CAUSE |
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UPS WILL NOT TURN ON |
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Battery not connected prop- |
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erly. |
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| Check that the battery connector (rear panel) is fully engaged. | |
button not pushed. |
| Press the | button once to power the UPS and the connected equipment. |
UPS not connected to utility |
| Check that the power cable from the UPS to the utility power supply is se- | |
power supply. |
| curely connected at both ends. | |
Very low or no utility voltage. |
| Check the utility power supply to the UPS by plugging in a table lamp. If the | |
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| light is very dim, have the utility voltage checked. | |
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UPS WILL NOT TURN OFF |
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Internal UPS fault. |
| Do not attempt to use the UPS. Unplug the UPS and have it serviced imme- | |
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| diately. |
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UPS BEEPS OCCASIONALLY |
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Normal UPS operation. |
| None. The UPS is protecting the connected equipment. | |
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UPS DOES NOT PROVIDE EXPECTED BACKUP TIME | |||
The UPS battery is weak due |
| Charge the battery. Batteries require recharging after extended outages. | |
to a recent outage or is near |
| They wear faster when put into service often or when operated at elevated | |
the end of its service life. |
| temperatures. If the battery is near the end of its service life, consider replac- | |
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| ing the battery even if the replace battery LED is not yet lit. | |
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ALL LEDS ARE LIT AND THE UPS EMITS A CONSTANT BEEPING | |||
Internal UPS fault. |
| Do not attempt to use the UPS. Turn the UPS off and have it serviced imme- | |
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| diately. |
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FRONT PANEL LEDS FLASH SEQUENTIALLY |
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The UPS has been shut down |
| None. The UPS will restart automatically when utility power returns. | |
remotely through software or |
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an optional accessory card. |
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ALL LEDS ARE OFF AND THE UPS IS PLUGGED INTO A WALL OUTLET | |||
The UPS is shut down and the |
| None. The UPS will return to normal operation when the power is restored | |
battery is discharged from an |
| and the battery has a sufficient charge. | |
extended outage. |
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11
