Apple 5300CD, 5200CD manual One of the following situations is probably the cause

The pointer (8) doesn’t move when you move the mouse.

One of the following situations is probably the cause.

mThere is a software problem. Try the following:

Press x-Option-Esc to quit the application program in use when the problem occurred. If this works, you can save the documents open in other programs before restarting.

Restart your Macintosh. See “Start Over” in the section “If You Have Trouble” earlier in this chapter for instructions.

mFollow the suggestions in the previous section, “A Dialog Box With a Bomb Appears.”

mThe mouse is not connected properly.

Turn the computer off using the power switch, check that the mouse and keyboard cables are connected properly, and then restart the computer.

IMPORTANT Do not connect or disconnect the mouse while the computer is turned on. You may damage your computer.

mSignals from the mouse are not reaching the computer, either because the mouse needs cleaning or because there is something wrong with the mouse.

Clean the mouse according to the instructions in Appendix A of this book.

If you have another mouse or pointing device, try connecting and using it. (Turn the computer off before connecting it.) If the new device works, there is probably something wrong with the mouse you replaced.

If none of these procedures solves the problem, consult the service and support information that came with your computer for instructions on how to contact an Apple-authorized service provider or Apple for assistance.

62Chapter 6