Apple MD539LL/A “Wrong Passcode” or “iPad is disabled” appears, An app doesn’t fill the screen

Models: MD539LL/A MD543LL/A ME216LL/A MD533LL/A ME215LL/A ME218LL/A MD540LL/A MD530LL/A MD542LL/A ME035LL/A MD535LL/A MD545LL/A MD531LL/A MD538LL/A MF442LL/A MD537LL/A ME217LL/A MD534LL/A MD532LL/A MF450LL/A MD530C/A MD536LL/A ME033LL/A MD544LL/A

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If you can’t turn off iPad or if the problem continues, you may need to reset iPad. This should be done only if turning iPad off and on doesn’t resolve the problem.

Reset iPad: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.

“Wrong Passcode” or “iPad is disabled” appears

If you forget your passcode or iPad displays an alert that it is disabled, see “iOS: Wrong passcode results in red disabled screen” at support.apple.com/kb/HT1212.

“This accessory is not supported by iPad” appears

The accessory you attached may not work with iPad. Make sure the USB cable and connectors are free of debris, and refer to the documentation that came with the accessory.

An app doesn’t fill the screen

Most apps for iPhone and iPod touch can be used with iPad, but they might not take advantage of the large screen. In this case, tap “Wrong Passcode” or “iPad is disabled” appears to zoom in on the app. Tap “This accessory is not supported by iPad” appears to return to the original size.

Check the App Store to see if there’s a version of the app that’s optimized for iPad, or a universal version that’s optimized for iPhone, iPod touch, and iPad.

Onscreen keyboard doesn’t appear

If iPad is paired with a Bluetooth keyboard, the onscreen keyboard doesn’t appear. To make the onscreen keyboard appear, press the Eject key on a Bluetooth keyboard. You can also make the onscreen keyboard appear by moving the Bluetooth keyboard out of range or turning it off.

Backing up iPad

You can use iCloud or iTunes to automatically back up iPad. If you choose to automatically back up using iCloud, you can’t also use iTunes to automatically back up to your computer, but you can use iTunes to manually back up to your computer.

Backing up with iCloud

iCloud automatically backs up to iPad daily over Wi-Fi, when it’s connected to a power source and is locked. The date and time of the last backup is listed at the bottom of the Storage & Backup screen. iCloud backs up your:

Purchased music, TV shows, apps, and books

Photos and videos in your Camera Roll

iPad settings

App data

Home screen and app organization

Messages

Note: Purchased music isn’t backed up in all areas and TV shows aren’t available in all areas.

Appendix C    Safety, Handling, & Support

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Apple MD539LL/A manual “Wrong Passcode” or “iPad is disabled” appears, “This accessory is not supported by iPad” appears