TESTING & TROUBLESHOOTING | 3.7 |
If all components are correctly seated, next check to be certain the card is firmly inserted into the CPU and MMU sockets. If the card is not making full contact in these sockets, the card will not work. Apply gentle rocking downward pressure on the card near the area of the CPU and MMU on the card. You should feel further downward movement of the card if it was not fully seated.
If the proceeding steps do not solve the problem, remove the card from the //c. Inspect the pins that fit into the CPU and MMU sockets. Check to see if the pins have bent during the insertion process. If any of these pins are not seated into the motherboard the card will not work. Straighten the bent pins and reinsert the board.
If none of these troubleshooting steps works, please call the Customer Service Department for further help. Refer to Chapter 10 for more information.