10.4

SERVICE POLICIES

NEWSLETTERS

Checkmate Technology will publish informative newsletters for registered owners of its products. "Check—It—Out” Newsletters will contain Information on updates to products, information on modifications to software, general information on product usage, and news of product developments at Checkmate Technology, Inc.

If you would like to share any discoveries, programming tips, comments, or suggestions with other owners, please write to us and we will include them in the newsletter.

INDEPENDENT SOFTWARE DEVELOPERS

We actively solicit your help in making as many programs MultiRam C compatible as possible. Owners submitting the most useful program modifications will receive, at Checkmate Technology’s discretion, products or cash rewards for their efforts.

In the newsletter we will also list the names of users of the MultiRam C Card that have joined our “staff” by submitting original software that we can offer for sale. Anyone writing an original software package featuring the MultiRam C Card is invited to call to arrange a product review. Please do not send your original software without first contacting us. Cell the Customer Service Department for further details.

SUGGESTIONS

If you have suggestions, comments, or questions regarding Checkmate’s products please contact us. Address correspondence to:

CHECKMATE TECHNOLOGY, INC.

509 South Rockford Drive

Tempe, Arianna 85281—3021

Attn: Andrew P. Niemic President

Our goal is a satisfied customer!