mCheck the playlist. If you created a looping playlist containing hinted
Streaming Performance Seems Slow
mIf you are streaming QuickTime movies, make the movies
mReduce the maximum number of connections or the maximum throughput.
mTurn off other services.
mIf users can’t see the live streamed media, make sure you are capturing a signal from the audio or video equipment into the computer you’re using for capture and encoding.
mMake sure the SDP file is located in the media directory on your streaming server.
Users Can’t Connect to Your Broadcast
mMake sure the client computer has QuickTime 4 or later installed. If users are connecting using a web browser, be sure the QuickTime 4 Plugin is installed correctly.
mMake sure users have the correct URL.
mIf users are trying to connect to a broadcasted playlist, make sure the broadcast description file contains the correct IP address, destination base port, and path name for the Session Description Protocol (SDP) file.
mIf users are attempting to connect to your broadcast over HTTP, make sure you disable any web server that may be conflicting with your streaming server. Also, make sure streaming on port 80 is enabled in the General Settings pane of Streaming Server Admin.
Users See Error Messages While Streaming Media
Here’s what the messages mean:
Error code 401: The user has tried to get access to a protected file. Users may need to upgrade to QuickTime 5 or later.
Error code 404: The server cannot locate the URL the user entered. Make sure users enter the correct URL for the broadcast. Tell users not to attempt to view media in a web browser by typing an RTSP URL directly into the web browser’s location address. RTSP URLs are used only with the Open URL command of QuickTime Player.
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