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Troubleshooting
The following are a list of difficulties you may experience when using the
General Issues
Symptom | Possible solutions | |
No power | Verify that the power cord is firmly plugged into a working electrical outlet. | |
| Verify that the | |
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| |
Aim the remote control directly at the front panel sensor. | ||
respond to the remote | Remove any obstacles between the player and the remote control. | |
control | ||
Install new batteries in the remote control. | ||
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| |
Panel buttons do not | Verify that the | |
work | unplugging the AC cord from the electrical outlet. | |
Disc doesn’t play | Verify that the disc label is facing up. Clean the disc, if necessary. | |
properly, or at all | Try a different disc; the disc in question may be defective. Check for scratches | |
| ||
| or warps. | |
The disc may not enable certain operations. | ||
respond to some | Refer to the disc manual for its capabilities. | |
operating commands | ||
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during playback |
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Audio Issues
No sound or incomplete | Check audio connections and audio setup. |
sound output | Verify that the TV and amplifier/receiver connections are secure, and that they |
| |
| are powered on, and set to the correct audio format. |
| Press the Audio button to select other audio tracks. The disc or track may be |
| defective. |
| Verify that the Mute function of the |
| active. |
| The following operations disable sound output: reverse play, pause, step, slow, |
| and search. This is normal. |
No audio at digital | Verify that the digital connections are secure, and that the Settings menu shows |
output | that digital output is set to ALL or PCM. |
| Verify that the audio format of the selected audio language matches your |
| amplifier/receiver capabilities. |
| Not applicable for MP3 |
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