User Support and Maintenance
User Support
Questions regarding this product may be answered by contacting user support as indicated below. Please consult the "Troubleshooting" section of this manual before contacting us for assistance.
User Support Apricorn
12191 Kirkham Rd. Poway, CA 92064
email: support@apricorn.com
hours of operation: 8:00a.m. - 5:00p.m. PST
nPlease remember to fill in the Registration Card and return it to us.This information is important in assisting us in supporting you, and troubleshooting your reader in case of mal- function.
Maintenance
Before calling for repairs, please follow these important steps.
1.If you must return the unit, call the RMA department at the phone number listed above. Apricorn will not accept C.O.D. charges. This unit is a precision device, and care should be taken to package it properly.
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