APW Wyott VCG operating instructions Problem, Possible Cause, Corrective Action

Problem	Possible Cause	Corrective Action
No heat and conveyor	Toaster is installed incorrectly.	Review and perform installation and operation
belts don’t move.		procedures.
	Lid not placed on top securely.	Install or adjust lid so that the push button
		plunger on the top of the toaster is depressed.
	Manual High Limit switch tripped open.	Reset high limit switch according to the
		instructions contained in this manual.
	Defective components or wiring problem	Check all connections
No heat and conveyor	Temperature Controller	Check Temperature Controller for an Alarm
belts move.		Message or erroneous reading. Contact an
		authorized APW service technician.
	Solid-state relay failure	Contact an authorized APW service
		technician.
	Inoperative Platen or Wiring Problem	Contact an authorized APW service agent.
	Set-point is too low	Adjust Temperature Control to desired
		setpoint. (See page 6)
Platen is hot and	Product or silicone belt jammed	Turn unit off, disconnect from power, allow to
conveyor belts don’t		cool, and and remove silicone belt. Clean
move		thoroughly according to the instructions in this
		manual and re-install the silicone belt.
	Wiring problems, loose of broken drive	Contact an authorized APW service
	chains.	technician.
	Conveyor hung up.	Turn toaster off, wait 5 seconds, and turn
		toaster back on. If this happens often, contact
		an authorized APW service agent.
Product is over toasted	Bun adjustment controls set incorrectly.	Measure bun thickness and set the bun
or heat is too high, or		controls accordingly.
drop time is too slow,
product is getting stuck	Buns sticking to release sheet.	Clean or replace release sheet or
or conveyor belts stop		silicone belt according to the instructions in
when		this manual.
product is toasting.	Temperature controller set point too high.	Verify thermostat is cycling at the desired
		temperature set point and lower if necessary.
	Voltage too high.	Verify the line voltage matches the toaster’s
		rated voltage identified on the serial number
		data plate.
	Wiring problems or defective	Contact an authorized APW service
	components.	technician.
Product is under toasted	Bun adjustment controls set incorrectly.	Measure bun thickness and set the bun
or platen heat is too low		controls correctly.
or drop time is too fast
	Temperature controller set point too low.	Verify that the thermostat is cycling at the
		desired temperature and raise if necessary.
	Voltage too low.	Verify that the line voltage matches the
		toaster’s rated voltage identified on the serial
		number data plate
	Wiring problem or defective components.	Contact an authorized APW service
		technician.
Conveyor belts are	Toaster is installed incorrectly	Review and perform installation and operation
jumping or snapping		instructions.
	Conveyor drive belts skipping, loose,	Contact an authorized APW service
	worn, or broken.	technician.
Buns getting stuck on	Buns not being removed from discharge	Remove buns from bun chute faster.
discharge.	chute fast enough. Several buns are
	being allowed to collect on the bun chute.
	Discharge chute has been lifted up and a pan	Remove the pan or purchase APW / Wyott
	placed under it (to catch crumbs).	#81699001 BUN CATCHER ACCESSORY KIT.
		This part has a pan built in to the bun chute to
		catch crumbs.

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