trouble shooting
Problem | Check that... | |
There are no lights on the unit | < the power cord is plugged into the unit and the mains socket it is plugged | |
| into is switched on. | |
| < the power button is pressed in. | |
| If a red LED is present, the unit is in standby mode. Press any button on the | |
| front panel or remote control. | |
The unit responds erratically | < there are fresh batteries in the remote control. | |
or not at all to the remote | < the front panel window is visible and you are pointing the remote control | |
control | ||
towards it. | ||
| ||
The front panel display is | < the display hasn’t been turned off. Press the DISPLAY button on the front | |
blank | panel or remote control. | |
No picture is being produced | < your viewing device is turned on and switched to display your AVR500/ | |
| AVR600/AV888. Test by pressing the MENU button on the AVR500/AVR600/ | |
| AV888 or on the remote and look for the main menu screen on your display | |
| device. | |
| < the correct video input is selected on the AVR500/AVR600/AV888. | |
| < the video source is on, is operating normally, and is in ‘play’ mode if | |
| appropriate. | |
| < you have the AVR500/AVR600/AV888 in a video resolution that is | |
| compatible with the connection you are using and with your display device. | |
| For example, composite video is only capable of carrying 480i and 576i | |
| resolutions. Test this by pressing and holding the OK key for more than two | |
| seconds to force 480i / 576i output resolutions. | |
There are bright edges or | < the cables used for analogue video connections are designed to carry video | |
‘ghosts’ on the picture | (i.e., they are 75Ω coaxial cables). | |
| < ensure the ‘sharpness’ control on your display device is switched off or set to | |
| near minimum. | |
| < for HDMI connections, try using a shorter cable or alternatively a different | |
| brand. | |
No sound is produced | < the correct input has been selected. | |
| < the source equipment is on, is operating normally and is in ‘play’ mode if | |
| appropriate. | |
| < the volume is turned up to a reasonable level and the unit is not in mute | |
| mode. | |
The sound is poor or distorted | < you have not excessively increased the input sensitivity (i.e. reduced the | |
| maximum input signal voltage) in the Input Config. menu if an analogue | |
| input is being used. | |
| < you have selected the correct size of speakers to suit your system in the setup | |
| menu. |
