Problem | Check that... | |
Sound only comes from some | < you have an appropriate surround source selected and playing. | |
of the speakers | < the DVD disc is encoded in the appropriate format, and the correct format | |
| has been selected in the disc start menu of the DVD player (if applicable). | |
| < the DVD player has been set to output ‘bitstream’ audio on the digital | |
| output. | |
| < the display window indicates that the disc you are playing is a multichannel | |
| recording (you may need to press the INFO key several times until you get to | |
| the ‘incoming format’ display). | |
| < all the speakers are correctly connected to the speaker terminals and are | |
| secure. | |
| < you have not selected ‘Stereo’ as the decoding mode. | |
| < your speaker balance is correct. | |
| < you have configured the unit to include all the speakers in your system. | |
Unable to select Dolby Digital | The AVR500/AVR600/AV888 can only apply Dolby Digital and DTS decoding | |
or DTS decoding modes | to sources which have been encoded in the same format. | |
| Check that: | |
| < digital source is selected and connected. | |
| < the source is playing appropriately encoded material. | |
| < the DVD disc is encoded in the appropriate format and that the correct | |
| format has been selected in the disc start menu of the DVD player (if | |
| applicable). | |
| < the DVD player has been set to output ‘bitstream’ audio on the digital output | |
| (not PCM). | |
When playing a Dolby Digital | < you have a digital connection from your DVD player. | |
DVD, the AVR600 selects | < sometimes Dolby Digital DVD discs contain material at either the beginning | |
Dolby Pro Logic | ||
or the end of the main movie that is not in full 5.1 format, but in two- | ||
| channel or Pro Logic decoding. | |
Hum on the analogue input | < all cables are making a good connection. If necessary withdraw the cable | |
| from the connector and plug it fully in again (turn the power off before | |
| doing this). | |
| < the connections inside the source cable connector are not broken or badly | |
| soldered. | |
| < if the hum originates only when one particular source component is | |
| connected, that an aerial cable, or dish connection to this source is ground | |
| isolated. Contact your installation contractor. | |
There is radio or television | < where the interference is coming from. Switch off each source component in | |
reception interference | turn, then any other equipment. Most electronic equipment does generate | |
| low levels of interference. | |
| < try | |
| < ensure that the cabling used is high quality, specified for its purpose, and is | |
| properly screened. | |
| < if the problem persists, contact your dealer. |
Problem | Check that... | |
The source switching changes | < there are no static or impulse interference problems caused by nearby power | |
randomly or freezes on one | equipment switching, e.g., heating or air conditioning control. Switch the | |
source | unit off, wait ten seconds, then switch it on again to clear an operating | |
| problem. Contact your installer if the problem returns or persists. | |
| < there is no direct sunlight shining on the | |
| panel display. | |
Volume is always too loud | < the ‘max on volume’ setting is not set too high. | |
when I turn on |
| |
When Zone 2 or 3 is put into | < the ‘zone standby‘ setting in the setup menu is set to LOCAL. | |
standby, the main zone is also |
| |
switched off |
| |
When a USB memory device is | < a USB memory device is connected that conforms to the mass storage class. | |
connected, ‘USB’ is not shown | < a USB hub is not being used. | |
in the network client’s list of | ||
| ||
folders |
| |
If files on a USB memory | < the USB device is formatted in FAT16 or FAT32. | |
device cannot be played: | < the USB device does not have multiple partitions. | |
| ||
| < the files are in a compatible format. | |
If files on a computer cannot | < the files are in a compatible format. | |
be played | < the computer is connected via a network and not USB – the AVR500/ | |
| AVR600/AV888 USB port cannot be used for a direct connection to a | |
| computer | |
If you cannot connect to a | < the Ethernet cable you are using is correctly connected between the | |
wired network | AVR500/AVR600/AV888 and the network hardware. | |
| < the network is set up for fixed IP addressing and you have the AVR500/ | |
| AVR600/AV888 set to use DHCP. | |
| < the network is set up for DHCP and you have the AVR500/AVR600/AV888 | |
| set to use fixed IP addressing. | |
If you cannot connect to a | < the station is still broadcasting or is not congested – try again later. | |
favourite internet radio station |
| |
If the internet radio station | < the radio station does not have a low bit rate (use the INFO key to find this or | |
sound quality is poor or | look on the OSD). | |
broken | < the network is not slow or congested. | |
|
English