Archos AV340, AV320, AV380 user manual Technical Support, Telephone Support, Mail Support

13 Technical Support

•Consumable items included with your product are not under warranty (cables, headphones, etc.)

•If technical support (Telephone or E-mail) determines that your product needs to be returned, please contact the place of purchase to have your product repaired or replaced (depending on problem type). Customers who purchased directly from the Archos web site should fi ll out the form on the web site under

Support : Product Returns.

•There is an FAQ – Frequently Asked Questions section at the ARCHOS Website www.archos.com that can help answer many of your questions.

•If you need technical help, you may contact ARCHOS directly in your own language via these phone numbers. For other countries, please use e-mail technical support.

------------Telephone Support------------------------------------------------------------

DO NOT USE PHONE SUPPORT FOR MARKETING AND SALES QUESTIONS. These numbers are to aid those who have technical diffi culties / malfunctions.

949-609-1400	(USA, Canada)	09-1745-6224	(Spain)
01 70 20 00 30	(France)	02-4827-1143	(Italy)
0207-949-0115	(UK)	02-050-405-10	(Netherlands)
069-6698-4714	(Germany)

------------E-mail Support-----------------------------------------------------------------

tech-support.us@archos.com	English (United States and Canada customers)
tech-support.eu@archos.com	English or French (Europe and the rest of the planet)
tech-support.de@archos.com	German (Germany)
tech-support.jp@archos.com	Japanese (Japan)
tech-support.kr@archos.com	Korean (Korea)

To respond to your e-mails effi ciently, when sending one, please indicate the product name and question type in the Subject of the e-mail.

For example:

To: tech-support.us@archos.com

Subject: AV300 – Playing a Playlist

Technical Support

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