Troubleshooting guide

Troubleshooting Tip!

Save time and money! Review the charts on the following pages first and you may not need to call for service.

1. Problem: My dryer won’t start.

Question

What to Do

• Is the dryer plugged in?

Confirm that the dryer’s plug is securely and completely pushed into the

 

laundry room’s power outlet.

 

 

• Is the fuse blown, or is the

Check your home’s or laundry room’s fuse box/circuit breaker box and

circuit breaker tripped?

replace the fuse or reset the circuit breaker.

 

(IMPORTANT: electric dryers generally use two fuses or breakers.)

 

 

2. Problem: My Dryer Doesn’t Heat

Question

What to Do

• Is the fuse blown, or is the

If the fuse is blown or the circuit breaker tripped, the dryer might tumble but

circuit breaker tripped?

not heat. Check your home’s or laundry room’s fuse box/circuit breaker box

 

and replace the fuse or reset the circuit breaker.

 

(IMPORTANT: electric dryers generally use two fuses or breakers.)

 

 

• Is the gas supply or service

Confirm that the house gas shutoff and the dryer gas shutoff are both fully

blocked or off?

open.

 

 

3. Problem: There Are Greasy Spots On My Clothes.

Question

What to Do

• Did you follow the

Confirm and follow the instructions provided with your fabric softener product.

instructions on your fabric

 

softener product?

 

 

 

• Are you drying clean and

Make sure to use your dryer to dry only clean items, because dirty items can

dirty clothes together?

soil clean clothes placed in the same load or later placed in the dryer drum.

• Were your clothes entirely

Stains on dried clothes are actually stains that weren’t cleansed during the

clean?

washing process. Please review and confirm that you are following your

 

washing instructions and that the clothes are being completely cleaned.

 

 

4. Problem: My Dryer Displayed An Error Code.

Question

What to Do

H1

Is displayed when humidity sensor is error. In this case, power off and restart.

 

 

H2

Is displayed when temperature sensor is error. In this case, power off and

 

restart.

 

 

H5

Heater temperature control problem. In this case, call servic center.

 

 

18

Customer Care Center

1-800-898-1879

www.askousa.com

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Asko TL751XXL operating instructions Troubleshooting guide, Troubleshooting Tip