Table 2-3. AT&T PagePal Troubleshooting Suggestions (continued)
Problem Troubleshooting Steps Solution
Dry loop (Page Port) mode won’t Pins 2 and 5 of the RJ11 Verify that this connection is
access PagePal. connector must be closed by a made.
contact in the PBX when access
is desired.
Alert Tone 1 is not functioning. Check the connection to the Correct if needed.
back panel, pins 1 and 3 of J2.
Check the MAIN OUTPUT Correct if needed.
volume control setting.
Verify using an Ohm meter that Correct if needed.
a contact closure is being pro-
vided from the host equipment.
A higher priority in the PagePal Verify and correct
is active. if needed.
Attendant Access is not Check the connection to the Correct if needed.
functioning. back panel, pins 1 and 2 of J2.
Check the MAIN OUTPUT Correct if needed.
volume control setting.
Check the ATTENDANT INPUT Correct if needed.
volume control setting.
Verify using an Ohm meter that Verify and correct if needed.
a contact closure is being pro-
vided from the host equipment.
No Attendant Access source Turn the Attendant Input volume Leave the volume control turned
connected to the input, but there control to the full counter down if no Attendant Access
is noise on the output in the clockwise position. source is to be used.
Attendant Access mode.
Installation 2-15