Table 2-3. AT&T PagePal Troubleshooting Suggestions (continued)

Problem

Troubleshooting Steps

Solution

 

 

 

Dry loop (Page Port) mode won’t

Pins 2 and 5 of the RJ11

Verify that this connection is

access PagePal.

connector must be closed by a

made.

 

contact in the PBX when access

 

 

is desired.

 

 

 

 

Alert Tone 1 is not functioning.

Check the connection to the

Correct if needed.

 

back panel, pins 1 and 3 of J2.

 

 

Check the MAIN OUTPUT

Correct if needed.

 

volume control setting.

 

 

Verify using an Ohm meter that

Correct if needed.

 

a contact closure is being pro-

 

 

vided from the host equipment.

 

 

A higher priority in the PagePal

Verify and correct

 

is active.

if needed.

 

 

 

Attendant Access is not

Check the connection to the

Correct if needed.

functioning.

back panel, pins 1 and 2 of J2.

 

 

Check the MAIN OUTPUT

Correct if needed.

 

volume control setting.

 

 

Check the ATTENDANT INPUT

Correct if needed.

 

volume control setting.

 

 

Verify using an Ohm meter that

Verify and correct if needed.

 

a contact closure is being pro-

 

 

vided from the host equipment.

 

 

 

 

No Attendant Access source

Turn the Attendant Input volume

Leave the volume control turned

connected to the input, but there

control to the full counter

down if no Attendant Access

is noise on the output in the

clockwise position.

source is to be used.

Attendant Access mode.

 

 

 

 

 

 

 

 

Installation 2-15

Page 22
Image 22
AT&T 0II722050-917 Dry loop Page Port mode won’t, Access PagePal, Alert Tone 1 is not functioning, Attendant Access is not

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