Troubleshooting

Use Table 2-3 to assist in locating possible problems.

Table 2-3. AT&T PagePal Troubleshooting Suggestions

Problem Troubleshooting Steps Solution
Green LED flashes. The LED flashes approximately No action required.
two times per second when the
unit is operating normally.
Green LED glows steady. This indicates that the control If LED still glows steady, return
logic is re-setting itself. Unplug the unit for repair.
the unit for five seconds, then
plug it in again. This will re-start
the unit.
No music source connected to the Turn the Music Input volume Leave the volume control turned
input, but there is noise on the control to the full counter down if no music source is to be
output in the music mode. clockwise position.
used.
Hum, buzz or noise on the output Using a piece of wire, short the If the problem is fixed, leave the
in the music mode with a music un-used music input pin to pin pins connected.
source connected in a unbalanced
11 of J2.
configuration.
No music on the output with a Check the volume control level. Adjust as needed.
music source connected to the
input. A higher priority in the PagePal Verify and correct if needed.
is active.
Check the input and output Verify and correct if needed.
connections.

2-12 Installation