Table 2-3. AT&T PagePal Troubleshooting Suggestions (continued)

Problem

Troubleshooting Steps

Solution

 

 

 

Hum, buzz or noise on the output

Using a piece of wire, short the

If the problem is fixed, leave the

in the Attendant Access mode

un-used Attendant Access input

pins connected.

with a Attendant Access source

pin to pin 8 of J2.

 

connected in a unbalanced

 

 

configuration.

 

 

 

 

 

No pre-announce tone is sent to

A jumper has been installed on

Remove the jumper.

the output, but it is desired.

pins 1 and 6 of J2.

 

 

 

 

No pre-announce or confirma-

A jumper has been installed on

Remove the jumper.

tion tone is sent to the output or

pins 1 and 5 of J2.

 

the telephone, but it is desired.

 

 

 

 

 

No power LED.

Using a Voltmeter, check for AC

Correct facilities problem.

 

Voltage at the wall outlet.

 

 

Bad wall plug-in power supply

Return the PagePal to the

 

on the PagePal.

proper location for repair.

 

 

 

Low Volume on the output.

Adjust gain controls.

Adjust as needed.

 

The wrong impedance is

Ideally the PagePal would like

 

attached to the output.

to drive a 600 Ohm impedance,

 

 

however by using the Main

 

 

Output volume control, various

 

 

impedances can be used.

 

 

 

2-16 Installation

Page 23
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AT&T 0II722050-917 With a Attendant Access source, Output, but it is desired, No pre-announce or confirma

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