HP J7949E manual Troubleshooting the HP Jetdirect Print Server Introduction

8

Troubleshooting the HP Jetdirect Print Server

Introduction

This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print server.

A flowchart guides you to the correct procedures for troubleshooting the following:

●Printer problems

●HP Jetdirect print server problems

●Network-related problems

To troubleshoot your HP Jetdirect print server, you may need the following items:

●A Jetdirect configuration page (see Chapter 9)

●A Printer Configuration or Diagnostic Page

●Documentation that came with your printer/MFP

●The diagnostics tools and utilities provided with your network software (for example, Novell NetWare utilities, TCP/IP utilities, or network printer management applications such as HP Web Jetadmin)

Note	For frequently asked questions on using the HP
	Jetdirect print server, visit:
	http://www.hp.com/support/net_printing.

ENWW 165