Table 9.9

Error Messages (2 of 10)

 

 

Error Code and

Description

Message

 

 

 

 

0C LAN ERROR -

There may be a problem with your network cabling or the

RECEIVER OFF

HP Jetdirect print server. Check the cabling and connectors

 

 

on your Ethernet network. If you cannot find a problem with

 

 

your network cabling, run the power-on self-test: turn the

 

 

printer off, then on again. If the error persists after the printer

 

 

is turned on again, there is a problem with the HP Jetdirect

 

 

print server.

 

 

0D LAN ERROR -

There may be a problem with your network cabling or the

TRANSMITTER OFF

HP Jetdirect print server. Check the cabling and connectors

 

 

on your Ethernet network. If you cannot find a problem with

 

 

your network cabling, run the power-on self-test: turn the

 

 

printer off, then on again. If the error persists, there is a

 

 

problem with the HP Jetdirect print server.

 

 

0E LAN ERROR -

Check the network connections. If the connections are

LOSS OF CARRIER

intact, run the power-on self-test: turn the printer off, then

 

 

on again. If the error persists, replace the HP Jetdirect

 

 

print server.

 

 

10 LAN ERROR -

(Wired Ethernet) There may be a problem with your network

UNDERFLOW

cabling or the HP Jetdirect print server. Check the cabling

 

 

and connectors on your network. If you cannot find a

 

 

problem with your network cabling, run the power-on

 

 

self-test: turn the printer off, then on again. If the error

 

 

persists, there is a problem with the HP Jetdirect print

 

 

server.

 

 

11 LAN ERROR -

(Wired Ethernet) There is a problem with your network

RETRY FAULTS

cabling or external network configuration. Verify operation

 

 

of the hub or switch port.

 

 

12 LAN ERROR -

With a 10/100 Base-TX port connected, this message is

NO LINKBEAT

displayed if Link Beat is not sensed. Check the network

 

 

cable, and verify that the concentrator/hub is providing Link

 

 

Beat.

 

 

13 NETWORK

Reset or power off/on the HP Jetdirect print server to enable

RECONFIG - MUST

new configuration values.

REBOOT

 

 

 

 

14 DISCONNECTED

The Novell NetWare protocol is disconnected. Check the

 

 

server and the print server.

 

 

15 CONFIGURATION

(Ethernet) The configuration information for the NetWare

ERROR

 

functions is not stored correctly on the HP Jetdirect print

 

 

server. Use the installation software, embedded Web

 

 

server, or other tools to reconfigure the print server. If this

 

 

error persists, there may be a problem with the HP Jetdirect

 

 

print server.

 

 

 

ENWW

HP Jetdirect Configuration Page 196

Page 196
Image 196
HP J7949E manual Error Messages 2