Error Messages

Error codes and messages that may appear in the Status sections of the Jetdirect configuration page are described in Table 9.9.

Table 9.9

Error Messages (1 of 10)

 

 

Error Code and

Description

Message

 

 

 

 

02 LAN ERROR -

During self-test, the HP Jetdirect print server detected an

INTERNAL

 

internal loopback test error. The print server may be faulty.

LOOPBACK

 

If the error persists, replace the HP Jetdirect print server.

 

 

03 LAN ERROR -

The HP Jetdirect print server is incorrectly connected to

EXTERNAL

 

your network or is defective. Make sure your HP Jetdirect

LOOPBACK

 

print server is correctly attached to your network. In addition,

 

 

check the cabling and connectors.

 

 

07 LAN ERROR -

(Wired Ethernet) Check the network connections. If the

CONTROLLER CHIP

connections are intact, run the power-on self-test: turn the

 

 

printer off, then on again. If the error persists, replace the

 

 

HP Jetdirect print server.

 

 

07 AUTHENTICATION

The Jetdirect print server could not access the network

FAILED

 

because of an authentication error. The error depends on

 

 

the authentication method used.

 

 

Verify the authentication method and settings on the print

 

 

server.

 

 

08 LAN ERROR -

There is a network congestion problem.

INFINITE DEFERRAL

Note: If the print server is not connected to the network, this

 

 

error cannot occur.

 

 

08 AUTHENTICATION

Link-level authentication is in progress.

IN PROGRESS

 

 

 

09 LAN ERROR -

Check the network connections. If the connections are

BABBLE

 

intact, run the power-on self-test: turn the printer off, then

 

 

on again. If the error persists, replace the HP Jetdirect print

 

 

server. For replacement instructions, see the hardware

 

 

installation guide for your print server.

 

 

0A LAN ERROR -

(Wired Ethernet) Check the network connections. If the

NO SQE

 

connections are intact, run the power-on self-test: turn the

 

 

printer off, then on again. If the error persists, replace the

 

 

HP Jetdirect print server.

 

 

 

ENWW

HP Jetdirect Configuration Page 195

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HP J7949E manual Error Messages 1, Error Code Description Message