IN CASE OF DIFFICULTY

If the system does not respond to commands from a remote touch tone phone:

Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks instead, the phone is not a touch tone telephone.

The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announcement is over before entering the code.

Make sure you enter your Remote Access Code correctly.

There may be noise or interference on the phone line you are using. Press keys firmly.

If your outgoing announcement isn’t clear:

When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the base.

Make sure there is no “background” noise (TV, music, etc.) while you are recording.

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AT&T 2255 user manual If your outgoing announcement isn’t clear