AT&T E1128B, E2728B user manual Hear noise

Models: E1128B E2728B

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Appendix

Troubleshooting

I hear noise in

• Make sure the power cord is plugged in securely.

the cordless

 

handset, and

 

none of the

 

keys or buttons

 

work.

 

My cordless handset does not ring when I receive a call.

Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’s manual.

Make sure the telephone line cord is plugged securely into the base unit and the telephone jack. Make sure the power cord is securely plugged in.

The cordless handset may be too far from the base unit.

Charge the battery in the cordless handset for at least 16 hours the first time. For optimum daily performance, return the cordless hand- set to its base when not in use. If your battery becomes completely depleted, make sure to charge it for at least 15 minutes before attempting to place a call.

You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor.

If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local tele- phone company (charges may apply).

Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).

Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from elec- tronic devices wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal comput- ers, kitchen appliances and other cordless phones.

Your line cord might be malfunctioning. Try installing a new line cord.

Re-install the battery pack, and place cordless handset in base cra- dle.

Wait for the cordless handset to re-establish its connection with the base. To be safe, allow up to one minute for this to take place.

My calls fade out or cut in and out while I’m using my cordless handset.

Press the CHAN button while on a call until the interference has been eliminated.

Other electronic products can cause interference with your cord- less phone. Try installing your phone as far away from the following electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones

Microwaves operate on the same frequency as your phone. It is nor- mal to experience static on your phone while the microwave oven is operating. Do not install this phone in the same outlet or near the microwave oven.

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AT&T E1128B, E2728B user manual Hear noise