AT&T E2912 Troubleshooting, The CHARGE Clean the metallic charging contacts on the cordless hand

Appendix

Troubleshooting

•It may be necessary to purchase a new battery. Please refer to the Battery installation & charging section of this user's manual (page 7).

•The telephone might be malfunctioning. Please refer to the Limited warranty section of this user’s manual (page 61) for further instruction.

The CHARGE • Clean the metallic charging contacts on the cordless hand-

light is off. sets each month using a pencil eraser or a dry non-abrasive fabric.

Metallic charging contacts

•Make sure the power adapter and telephone line cords are plugged in correctly and securely.

•Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•The telephone might be malfunctioning. Please refer to the Limited warranty section of this user’s manual for further instruction (page 61).

The telephone does not ring when there is an incoming call.

•Make sure the ringer is on. (See page 24 for handset and page 38 for telephone base).

•Make sure the telephone line cord and power adapter are plugged in properly (page 6).

•The cordless handset may be too far from the telephone base. Move it closer to the telephone base.

•There may be too many extension telephones on the tele- phone line to allow all of them to ring simultaneously. Try unplugging some of them.

•If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply).

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