Appendix
Troubleshooting
Incomplete messages
•If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes.
•If the caller pauses for more than seven seconds, the system stops recording and disconnects the call.
•If the system’s memory becomes full during a message, the system stops recording and disconnects the call.
•If the caller's voice is very soft, the system may stop recording and disconnects the call.
Difficulty hear- | • Press VOLUME ^to increase speaker volume. |
ing messages |
|
System does not answer after correct number of rings
•Make sure that the answering system is on (see page 28).
•If toll saver is activated, the number of rings changes to 2 when you have new messages waiting (see page 32).
•In some cases, the system may be affected by the ringing system used by the local telephone company.
•If the memory is full or the system is off, the system will answer after 10 rings.
CL flashes in | • You need to reset the answering system clock (see page 29). |
message win- |
|
dow |
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System does not respond to remote commands
•Make sure to enter your remote access code correctly (see page 36).
•Make sure you are calling from a
•The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.
•There may be noise or interference on the phone line you are using. Press
System does | • | Make sure answering system is on (see page 28). |
not record | • | Make sure announcement only is off. |
message |
|
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Announcement message is not clear
•When you record your announcement, make sure you speak in a normal tone of voice, about 9 inches from the base.
•Make sure there is no background noise (TV, music, etc.) while you are recording.
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